JIRA is not able to decode and email sent with the GB2312 charset

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    • 6.04
    • 3
    • Severity 3 - Minor
    • 0

      Summary

      When creating issue via mail handler and GB2312 charset is being used, there are some character that being decoded wrongly. Attached is the email raw file and the respective .msg file.

      Reproduction Environment

      • Google Mail server - Incoming mail server
      • Microsoft Outlook 2010 - The email sender
      • JIRA 6.4.4

      Steps to Reproduce

      1. Create an incoming mail server. Use Google email server.
      2. Create a mail handler to create a new issue.
      3. Import the .msg to your email. During reproduction, Microsoft Outlook 2010 was used.
      4. Send the imported email content to configured incoming mail handler.

      Expected Results

      Email created with properly decoded contents.

      Actual Results

      Email created with garmbled contents

        1. email raw file.txt
          5 kB
        2. issue_content.png
          issue_content.png
          100 kB
        3. 測試 信件.msg
          16 kB

            Assignee:
            Unassigned
            Reporter:
            Moga
            Votes:
            3 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: