There is no method to manage user status when "Manage User Status Locally" is enabled in a JIRA User Directory. This causes problems where a user in JIRA is inactive and cannot be made active in JIRA or in the remote directory.

Example:

• Test user is disabled in remote directory
• Add new User Directory to JIRA with "Manage User Status Locally" selected
• After first full synchronization, test user appears in JIRA and is inactive
  • Note there is no method to make this user active
• Make user active in remote directory
• Initiate synchronization of user directory
• User remains inactive
  • This applies to both full and incremental synchronizations

To make user active and to make all user status controlled by remote directory:

• Edit User Directory to disable "Manage User Status Locally"
• Save User Directory configuration
• Click Synchronize to initiate synchronization
• User status will now be controlled by remote directory

Tested with Active Directory Connector in JIRA 6.3.14, 6.4.7, and 7.0.0