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  1. Jira Data Center
  2. JRASERVER-43631

Default custom field values can be stripped when issues are created via email

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      com.atlassian.jira.service.util.handler.DefaultMessageHandlerContext is used as a com.atlassian.jira.service.util.handler.MessageHandlerContext to truncate content that exceeds length limits when creating an issue from an email message.

      The createIssue method obtains a MutableIssue reference by using IssueFactory.cloneIssue which is a shallow copy. The impact is all default custom field values are missing from the issue whenever the description or environment fields are truncated.

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              imouton+admin Ian Mouton [Administrative Account]
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