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Bug
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Resolution: Fixed
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High
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6.3
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6.03
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com.atlassian.jira.service.util.handler.DefaultMessageHandlerContext is used as a com.atlassian.jira.service.util.handler.MessageHandlerContext to truncate content that exceeds length limits when creating an issue from an email message.
The createIssue method obtains a MutableIssue reference by using IssueFactory.cloneIssue which is a shallow copy. The impact is all default custom field values are missing from the issue whenever the description or environment fields are truncated.
- relates to
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JRASERVER-28519 JIRA dies with OutOfMemoryException when rendering issues with numerous and/or large comments
- Closed