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  1. Jira Data Center
  2. JRASERVER-43280

Link deletion shows as change but not deletion.

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    • Severity 2 - Major
    • 1
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      Atlassian Update – 22 August 2019

      Hi everyone,

      After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out.

      Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy.

      To see what the Jira team is currently working on and has recently delivered see the following dashboards:

      We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments.

      Thank you,

      Pawel Drygas,

      Jira Server Bugmaster

      Show
      Atlassian Update – 22 August 2019 Hi everyone, After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out . Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments. Thank you, Pawel Drygas, Jira Server Bugmaster

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      I am trying to use our instance of JIRA for asset management. I have two tables, one for service users, one for assets. I am using links to identify those assets being used by a user.
      When I create a link and add a comment (Link Asset-7224 to User-869), that is fine. It shows the comment on the Asset, and that there is a link on the user (if I look at "ALL" in the activitiy of the issue).
      However, If I go to the asset and delete the link to the user, what shows is
      ASSET HISTORY: Admin made changes - 8 minutes ago
      Link This issue alloc'd to USER-869 [ USER-869 ]
      USER HISTORY: Admin made changes - 9 minutes ago
      Link This issue alloc'd to ASSET-7224 [ ASSET-7224 ]

      Additionally, if I go to the user record (user-869) and then use the Activity tab within Activity on the issue (as it's a little prettier), it tells you
      "Admin: Admin removed the Link of USER-869 - JO HARDMAN
      Core10 minutes ago"
      But that is not what has happened. What has happened is the deletion of the link to Asset-7224. It makes no sense making the Activity bit unusable, and the ALL bit unusable.

      Why does the ALL tab not say that the link is removed? or the ACTIVITY tab not say what has been removed? We need to keep a history of the links for the whole service desk. Any advice would be appreciated as at present, this is unworkable and we may need to look at another solution.
      (see attached for examples of what the ALL and ACTIVITY tabs show for each issue being linked/link removed.)

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        1. dates on activity.jpg
          dates on activity.jpg
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        2. Link History broken.jpg
          Link History broken.jpg
          511 kB

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              Unassigned Unassigned
              977f0a6c1225 Jo Green
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