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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      We're currently setting up a JIRA site on AWS (using SES for email), and we ran into the issue where test emails would send, but invite emails would not. Upon further investigation, using the email logging feature, we found that these invite emails were triggering a 554 email exception from SES because the From email address is not verified. Surely enough, the invite emails are being marked with the From address of the user sending the invite, which could, on top of this, lead to issues where mail clients think that JIRA is spoofing the From address due to failing authentication checks.

      Can you please either change the behavior of the invite feature to send the invites from the system address instead, to match the behavior for email notifications for issue changes (even by specific people), or make it a preference to enable this behavior? Thanks!

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

                NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

                We're currently setting up a JIRA site on AWS (using SES for email), and we ran into the issue where test emails would send, but invite emails would not. Upon further investigation, using the email logging feature, we found that these invite emails were triggering a 554 email exception from SES because the From email address is not verified. Surely enough, the invite emails are being marked with the From address of the user sending the invite, which could, on top of this, lead to issues where mail clients think that JIRA is spoofing the From address due to failing authentication checks.

                Can you please either change the behavior of the invite feature to send the invites from the system address instead, to match the behavior for email notifications for issue changes (even by specific people), or make it a preference to enable this behavior? Thanks!

                        Unassigned Unassigned
                        e8a8cb61a893 loganrosen
                        Votes:
                        9 Vote for this issue
                        Watchers:
                        9 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            e8a8cb61a893 loganrosen
                            Votes:
                            9 Vote for this issue
                            Watchers:
                            9 Start watching this issue

                              Created:
                              Updated:
                              Resolved: