Problem Definition

Prior to JIRA 6.3, enabling users to use Gravatars in their user profile instead of JIRA-specific avatars caused users not to be able to use JIRA-specific avatars (and vice versa). However, from 6.3 onwards as part of JRA-33596 it is now able to use both together.

However, according to our Configuring JIRA Options documentation:

Enables users to use Gravatars in their user profile instead of JIRA-specific avatars. Users will not be able to use JIRA-specific avatars if Gravatars are enabled, and vice versa.

Suggested Solution

Edit the above to match what is displayed in JIRA - something like:

Allows loading external avatars from a Gravatar server