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  1. Jira Data Center
  2. JRASERVER-42134

JIRA Forbidden (403) page is garbled when using Agile Cards plugin and GZIP compression enabled

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    Description

      Summary

      When trying to export more than 1000 issues to PDF (functionality came from Agile Cards plugin), JIRA's Forbidden (403) page is garbled. Only happened when GZIP compression is enabled

      Environment

      Tested on JIRA 6.2.7, 6.3.15, with Agile Cards 2.3.16

      Steps to Reproduce

      1. Install Agile Cards
      2. Enable GZIP Compression in General Configuration page
      3. Create more than 1000 issues
      4. From Issue Navigator, use a JQL that will return more than 1000 issues
      5. Click the Export > Agile Cards (PDF) button

      Expected Results

      Forbidden (403) page will be shown, as it has exceed the 1000 default issue export limit in JIRA

      Actual Results

      Garbled message is presented

      Notes

      • This only happened when GZIP compression is enabled
      • Page is shown correctly when GZIP compression is disabled

      Questions

      What is causing JIRA GZIP compression to convert the page into garbled character?

      Attachments

        1. 403.png
          403.png
          128 kB
        2. Forbidden_403.png
          Forbidden_403.png
          13 kB

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              Unassigned Unassigned
              dwatania@atlassian.com Daniel Watania (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: