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Bug
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Resolution: Fixed
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Low
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6.3.4
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6.03
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When a user's avatar is corrupted, notification email will not be sent to recipients when this user shares/mentions other users
The following traces can be seen in the atlassian-jira.log. However, sometimes there will be no trace of the share/mention in the outgoing-mail logs as well
2015-02-02 10:08:07,353 Sending mailitem com.atlassian.jira.mail.IssueMailQueueItem@73eb1dad[issue=com.atlassian.jira.issue.IssueImpl@3f1ab1e6[id=46162,summary=TEST,key=ECB-5187,created=2014-12-15 13:29:30.453,updated=2015-02-02 10:05:24.687,assignee=nco:10300,reporter=jbr:10300],remoteUser=jbr:10300,notificationType=Current_Assignee,eventTypeId=6,templateId=6] ERROR ServiceRunner Mail Queue Service [atlassian.jira.mail.MailingListCompiler] Failed adding mail for notification recipient: [email=nco@scalepoint.com, user=nco:10300] com.atlassian.cache.CacheException: java.lang.IndexOutOfBoundsException at com.atlassian.cache.memory.DelegatingCache$DelegatingLoadingCache.get(DelegatingCache.java:270) at com.atlassian.jira.avatar.CachingTaggingAvatarStore.getByIdTagged(CachingTaggingAvatarStore.java:112) at com.atlassian.jira.avatar.AvatarManagerImpl.getByIdTagged(AvatarManagerImpl.java:90) at com.atlassian.jira.avatar.AvatarServiceImpl.getAvatarImpl(AvatarServiceImpl.java:107) at com.atlassian.jira.avatar.AvatarServiceImpl.getAvatarTagged(AvatarServiceImpl.java:96) at com.atlassian.jira.mail.util.MailAttachmentsManagerImpl$AvatarAttachment.buildBodyPart(MailAttachmentsManagerImpl.java:341) at com.atlassian.jira.mail.util.MailAttachmentsManagerImpl$1.apply(MailAttachmentsManagerImpl.java:187) at com.atlassian.jira.mail.util.MailAttachmentsManagerImpl$1.apply(MailAttachmentsManagerImpl.java:183) at com.google.common.collect.Iterators$8.next(Iterators.java:812) at com.google.common.collect.Iterators$7.computeNext(Iterators.java:648) at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143) at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138) at com.google.common.collect.Iterators$5.hasNext(Iterators.java:543) at com.atlassian.jira.mail.builder.EmailRenderer.buildMailWithAttachments(EmailRenderer.java:150) at com.atlassian.jira.mail.builder.EmailRenderer.renderEmailBody(EmailRenderer.java:122) at com.atlassian.jira.mail.builder.EmailRenderer.render(EmailRenderer.java:165) at com.atlassian.jira.mail.builder.EmailBuilder.renderNow(EmailBuilder.java:162) at com.atlassian.jira.mail.builder.EmailBuilder.renderNowAsQueueItem(EmailBuilder.java:152) at com.atlassian.jira.mail.MailingListCompiler$1.processRecipient(MailingListCompiler.java:306) at com.atlassian.jira.mail.NotificationRecipientProcessor.process(NotificationRecipientProcessor.java:39) at com.atlassian.jira.mail.MailingListCompiler.addMailsToQueue(MailingListCompiler.java:331) at com.atlassian.jira.mail.MailingListCompiler.access$200(MailingListCompiler.java:46) at com.atlassian.jira.mail.MailingListCompiler$NotificationCompiler.addEmailsToQueue(MailingListCompiler.java:454) at com.atlassian.jira.mail.MailingListCompiler$NotificationCompiler.sendLists(MailingListCompiler.java:424) at com.atlassian.jira.mail.MailingListCompiler$NotificationCompiler.sendForEvent(MailingListCompiler.java:377) at com.atlassian.jira.mail.MailingListCompiler.sendLists(MailingListCompiler.java:139) at com.atlassian.jira.mail.IssueMailQueueItem.send(IssueMailQueueItem.java:149) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:57) at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:53) at com.atlassian.jira.util.velocity.DefaultVelocityRequestContextFactory.runWithStaticBaseUrl(DefaultVelocityRequestContextFactory.java:127) at com.atlassian.jira.util.DefaultBaseUrl.runWithStaticBaseUrl(DefaultBaseUrl.java:41) at com.atlassian.jira.mail.JiraMailQueue.sendBuffer(JiraMailQueue.java:52) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:30) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:66) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:75) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:53) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:36) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:135) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80) at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32) at org.quartz.core.JobRunShell.run(JobRunShell.java:223) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549) Caused by: java.lang.IndexOutOfBoundsException at java.io.RandomAccessFile.readBytes(Native Method) at java.io.RandomAccessFile.read(Unknown Source) at javax.imageio.stream.FileImageInputStream.read(Unknown Source) at com.sun.imageio.plugins.common.SubImageInputStream.read(Unknown Source) at com.sun.imageio.plugins.common.InputStreamAdapter.read(Unknown Source) at java.util.zip.InflaterInputStream.fill(Unknown Source) at java.util.zip.InflaterInputStream.read(Unknown Source) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at java.io.FilterInputStream.read(Unknown Source) at com.sun.imageio.plugins.png.PNGImageReader.decodePass(Unknown Source) at com.sun.imageio.plugins.png.PNGImageReader.decodeImage(Unknown Source) at com.sun.imageio.plugins.png.PNGImageReader.readImage(Unknown Source) at com.sun.imageio.plugins.png.PNGImageReader.read(Unknown Source) at javax.imageio.ImageIO.read(Unknown Source) at javax.imageio.ImageIO.read(Unknown Source) at com.atlassian.jira.avatar.AvatarTaggerImpl.tagAvatarFile(AvatarTaggerImpl.java:97) at com.atlassian.jira.avatar.AvatarTaggerImpl.tagAvatar(AvatarTaggerImpl.java:61) at com.atlassian.jira.avatar.CachingTaggingAvatarStore.tagLegacyAvatar(CachingTaggingAvatarStore.java:229) at com.atlassian.jira.avatar.CachingTaggingAvatarStore$TagAndRetrieve.load(CachingTaggingAvatarStore.java:99) at com.atlassian.jira.avatar.CachingTaggingAvatarStore$TagAndRetrieve.load(CachingTaggingAvatarStore.java:89) at com.atlassian.cache.memory.MemoryCacheManager$3$1.load(MemoryCacheManager.java:132) at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3573) at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2350) at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2313) at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2228) at com.google.common.cache.LocalCache.get(LocalCache.java:3970) at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3974) at com.google.common.cache.LocalCache$LocalManualCache.get(LocalCache.java:4834) at com.atlassian.cache.memory.DelegatingCache$DelegatingLoadingCache.get(DelegatingCache.java:264) ... 43 more
A corrupted avatar shouldn't be causing the share/mention functionality to fail
More information can be found in the following article
- relates to
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JRASERVER-69634 Triggering notifications if a user has a certain avatar fails to send notification
- Closed
- mentioned in
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