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  1. Jira Server and Data Center
  2. JRASERVER-42000

Fix outdated startup scripts in linux binary installer

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    Details

    • Type: Bug
    • Status: Needs Triage (View Workflow)
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: 6.3.15, 6.4.2, 7.1.0, 7.2.0, 7.3.0, 7.4.0, 7.5.0, 7.6.0, 7.7.0, 7.0.0, 7.8.0, 7.9.0, 7.10.0, 7.11.0, 7.12.0, 7.13.0, 8.0.0, 8.1.0, 8.2.0, 8.3.0, 8.4.0, 8.4.2, 8.5.0, 8.6.0, 8.7.0, 8.8.0, 8.9.0, 8.10.0
    • Fix Version/s: None
    • Component/s: Installation
    • Labels:

      Description

      Summary

      When installing Jira Server or Data center to a linux operating system using the .bin installation package, Jira's is unable to setup a service for Jira to startup automatically on newer operating systems that utilize systemd.

      Environment

      • Linux OS (including but not limited to Redhat, Ubuntu, Debian, Arch Linux, CentOS, openSUSE, etc)

      Steps to Reproduce

      1. Install Jira using the .bin installation package to an OS such as Ubuntu 15.04+ OR CentOS 7.14.04+

      Expected Results

      Expecting that Jira can automatically be installed as a system service to start when the host operating system starts.

      Actual Results

      Jira will not start up automatically when installed

      Notes

      The installation package is using a sysv script to attempt to install a service.  This could work for much older operating systems (say about 2014 and before), but these will not work for more modern linux OS.

      Workaround

      Please see the KB in Run Jira as a systemd service on linux - Atlassian Documentation for steps on how you can set this up manually.

       

       

      original description

      Right now we only have SysV startup scripts. As most major Linux distributions now use systemd, we should add these scripts. Filing as a bug and not suggestion because a user installing the binary on latest version of Linux will have broken functionality.

      Note: Whoever handles this should likely just try and fix this for all products as the scripts would be very similar.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              bberenberg Boris Berenberg (Inactive)
              Votes:
              103 Vote for this issue
              Watchers:
              83 Start watching this issue

                Dates

                Created:
                Updated: