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    Suggestion 
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    Resolution: Low Engagement
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    None
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        6
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NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
Allow Administrators rather than System-administrator to have permission to configure the listeners in the JIRA Toolkit Plugin to allow re-opening of issues on comments from e-mail.
as described in this document for JIRA Server:
https://confluence.atlassian.com/display/JIRAKB/HowTo%3A+Reopen+an+issue+when+a+User+comments
The listener functionality of the plugin is currently locked down to system-administrator and therefore cannot be configured on JIRA CLOUD.
Setting this to administrator or site-admin would allow this to be configured.
- duplicates
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                    JRASERVER-31598 Allow the use of Listeners in a future version of Cloud Applications - Closed
 
- relates to
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                    JRACLOUD-41811 Allow Administrators Permission to configure Custom listener - Closed