Notification Helper says that SD user will receive notifications, but they do not

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    • 6.04
    • 2
    • Severity 3 - Minor

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      If you have a Service Desk ticket that you move from the Service Desk project to a regular JIRA project, keeping the SD customer as the reporter, Notification Helper will say that user will receive notifications, yet they do not.

      Not sure if the bug is that they do not get notifications, or that Notification Helper says that they should.

            Assignee:
            Unassigned
            Reporter:
            David Nicholson (Inactive)
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              Created:
              Updated:
              Resolved: