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  1. Jira Data Center
  2. JRASERVER-41624

Disable "Switch to Mobile View" header on mobile browsers

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Details

    • Suggestion
    • Resolution: Tracked Elsewhere
    • None
    • Mobile
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Current Behaviour

      When accessing JIRA on a Mobile Device, a header is visible suggesting to Switch to Mobile View.

      Feature Request

      When accessing JIRA on a Mobile Device, the header suggesting to Switch to Mobile View should be disabled because it is consuming space.

      Workaround

      With administrator permission

      1. Add below into the announcement banner box
        <style type="text/css">
        .mobile-switch { display: none; }
        </style>
        
      2. As listed in Using JIRA on a Mobile Device

        Can I disable JIRA mobile for my site?
        You can disable JIRA mobile for your site, so that users will only be able to access the desktop view of JIRA on their mobile device.

        JIRA mobile is a implemented as a add-on in JIRA, so you can disable it by disabling the add-on. For instructions on disabling add-ons, see Managing Add-ons. Note, JIRA mobile is a System Plugin.

      Without administrator permission
      IOS

      1. go to JIRA in the Safari browser, click the Share Icon, choose Request Desktop Site. This will reload the page without this banner bug.
      2. go to JIRA in a different browser on iOS that supports agent string switching and switch the Agent string to a desktop browser.

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              Unassigned Unassigned
              jalor Janice Alor (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: