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  1. Jira Data Center
  2. JRASERVER-41358

@ Mention used to allow selection w/ Enter key - now needs mouse click

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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      When using the "@mention" if you hit Enter, the highlighted suggestion would auto-complete. Now we are on JIRA 6.2.1 and you have to mouse-click the highlighted row for the @mention to commit. IE10, Firefox and Chrome all display this behaviour.

      Answer

      This issue is caused by Zephyr plugin. Temporarily disabling the plugin will get the Mention feature to work properly again with pressing Enter.

      Currently this issue is being tracked by Zephyr in their internal project. For more information, you can contact Zephyr support and mention the issue key ZFJ-1331 to them.

      Workaround

      Thanks to everyone's feedback, a Mouse Click or pressing Tab is able to select the mentioned user instead of pressing Enter.

            [JRASERVER-41358] @ Mention used to allow selection w/ Enter key - now needs mouse click

            Renata Dornelas made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 102467 ]
            Bugfix Automation Bot made changes -
            Minimum Version New: 6.02
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2839178 ] New: JAC Bug Workflow v3 [ 2910920 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2569257 ] New: JAC Bug Workflow v2 [ 2839178 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1543017 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2569257 ]
            jonah (Inactive) made changes -
            Description Original: When using the "@mention" if you hit Enter, the highlighted suggestion would auto-complete. Now we are on JIRA 6.2.1 and you have to mouse-click the highlighted row for the @mention to commit. IE10, Firefox and Chrome all display this behaviour.

            h4. +Answer+
            This issue is caused by Zephyr plugin. Temporarily disabling the plugin will get the Mention feature to work properly again with pressing Enter.

            Currently this issue is being tracked by Zephyr in their internal project. For more information, you can contact Zephyr support and mention the issue key *ZFJ-1331* to them.

            h4. +Workaround+
            Thanks to everyone's feedback, a Mouse Click or pressing Tab is able to select the mentioned user instead of pressing Enter.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-41358].
              {panel}

            When using the "@mention" if you hit Enter, the highlighted suggestion would auto-complete. Now we are on JIRA 6.2.1 and you have to mouse-click the highlighted row for the @mention to commit. IE10, Firefox and Chrome all display this behaviour.

            h4. +Answer+
            This issue is caused by Zephyr plugin. Temporarily disabling the plugin will get the Mention feature to work properly again with pressing Enter.

            Currently this issue is being tracked by Zephyr in their internal project. For more information, you can contact Zephyr support and mention the issue key *ZFJ-1331* to them.

            h4. +Workaround+
            Thanks to everyone's feedback, a Mouse Click or pressing Tab is able to select the mentioned user instead of pressing Enter.
            jonah (Inactive) made changes -
            Link New: This issue relates to JRACLOUD-41358 [ JRACLOUD-41358 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: affects-server New: affects-cloud affects-server
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 788331 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1543017 ]

              Unassigned Unassigned
              7fdeff3502dd Scottie Brimmer
              Affected customers:
              1 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: