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  1. Jira Data Center
  2. JRASERVER-41312

Cannot edit Default members of a role if user has been deleted

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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      If a user is deleted and was assigned to a role as a default member, you will trigger an error while trying to edit the member list, and therefore cannot remove the user from the list.

      Steps to reproduce:

      • to Add a user to a default member list of a role
        • Admin >> System >> Roles
        • Select Manage Default Members for any role (In My Example TEST role)
        • Select Edit for Default Users
        • add a user you can delete from user management
      • Delete the user from user-management
      • Return to Admin >> System >> Roles >> The Role You added user to >> Manage Default Members >> edit

      This Triggers an error and cannot be edited:

      2014-12-18 09:11:28.482648500 2014-12-18 09:11:28,477 TP-Processor2 ERROR emccutcheon 551x2009x1 5as0zs 4.35.206.142,59.167.29.201 /secure/project/UserRoleActorAction.jspa [com.atlassian.velocity.DefaultVelocityManager] MethodInvocationException occurred getting message body from Velocity: java.lang.NullPointerException
      2014-12-18 09:11:28.482652500 java.lang.NullPointerException
      2014-12-18 09:11:28.482652500 	at com.atlassian.jira.web.action.admin.roles.UserRoleActorAction.getProjectRoleActorUsers(UserRoleActorAction.java:91)
      2014-12-18 09:11:28.482665500 	at com.atlassian.jira.web.action.admin.roles.UserRoleActorAction.getUserPickerHtml(UserRoleActorAction.java:66)
      2014-12-18 09:11:28.482666500 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      2014-12-18 09:11:28.482666500 	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
      2014-12-18 09:11:28.482667500 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
      2014-12-18 09:11:28.482668500 	at java.lang.reflect.Method.invoke(Method.java:483)
      2014-12-18 09:11:28.482669500 	at org.apache.velocity.runtime.parser.node.PropertyExecutor.execute(PropertyExecutor.java:142)
      2014-12-18 09:11:28.482669500 	at org.apache.velocity.util.introspection.UberspectImpl$VelGetterImpl.invoke(UberspectImpl.java:529)
      2014-12-18 09:11:28.482673500 	at com.atlassian.velocity.htmlsafe.introspection.AnnotationBoxingPropertyGet.invoke(AnnotationBoxingPropertyGet.java:26)
      2014-12-18 09:11:28.482673500 	at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:198)
      2014-12-18 09:11:28.482674500 	at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262)
      2014-12-18 09:11:28.482674500 	at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:342)
      2014-12-18 09:11:28.482676500 	at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
      2014-12-18 09:11:28.482676500 	at org.apache.velocity.Template.merge(Template.java:328)
      2014-12-18 09:11:28.482677500 	at org.apache.velocity.Template.merge(Template.java:235)
      2014-12-18 09:11:28.482677500 	at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381)
      2014-12-18 09:11:28.482678500 	at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117)
      2014-12-18 09:11:28.482679500 	at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97)
      2014-12-18 09:11:28.482680500 	at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.toWriterImpl(DefaultVelocityTemplatingEngine.java:146)
      2014-12-18 09:11:28.482682500 	at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:134)
      2014-12-18 09:11:28.482683500 	at com.atlassian.jira.web.dispatcher.JiraVelocityViewDispatcher.dispatch(JiraVelocityViewDispatcher.java:50)
      2014-12-18 09:11:28.482684500 	at com.atlassian.jira.web.dispatcher.JiraWebworkViewDispatcher.dispatchViaVelocityView(JiraWebworkViewDispatcher.java:111)
      2014-12-18 09:11:28.482685500 	at com.atlassian.jira.web.dispatcher.JiraWebworkViewDispatcher.dispatchView(JiraWebworkViewDispatcher.java:70)
      2014-12-18 09:11:28.482687500 	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:204)
      2014-12-18 09:11:28.482687500 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
      2014-12-18 09:11:28.482689500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
      2014-12-18 09:11:28.482690500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482691500 	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
      2014-12-18 09:11:28.482691500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482701500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482701500 	at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)
      2014-12-18 09:11:28.482702500 	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      2014-12-18 09:11:28.482703500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482708500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482709500 	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
      2014-12-18 09:11:28.482710500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482710500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482711500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      2014-12-18 09:11:28.482712500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482714500 	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:40)
      2014-12-18 09:11:28.482715500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482716500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482716500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482717500 	at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38)
      2014-12-18 09:11:28.482718500 	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      2014-12-18 09:11:28.482719500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482719500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482721500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482721500 	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
      2014-12-18 09:11:28.482722500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482724500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482725500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482725500 	at com.atlassian.servicedesk.internal.web.RedirectExternalCustomerToPortalFilter.doFilter(RedirectExternalCustomerToPortalFilter.scala:18)
      2014-12-18 09:11:28.482727500 	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      2014-12-18 09:11:28.482727500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482728500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482729500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482730500 	at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)
      2014-12-18 09:11:28.482730500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482733500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482733500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482734500 	at com.atlassian.studio.core.servlet.filter.AlacarteLicenseEnforcer.doFilter(AlacarteLicenseEnforcer.java:86)
      2014-12-18 09:11:28.482737500 	at com.atlassian.studio.jira.servlet.filter.AlacarteLicenseJiraEnforcer.doFilter(AlacarteLicenseJiraEnforcer.java:130)
      2014-12-18 09:11:28.482738500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482739500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482740500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482741500 	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)
      2014-12-18 09:11:28.482741500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482743500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482745500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482746500 	at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)
      2014-12-18 09:11:28.482747500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482748500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482749500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482749500 	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)
      2014-12-18 09:11:28.482751500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482751500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482752500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482753500 	at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)
      2014-12-18 09:11:28.482756500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482756500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482757500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482758500 	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)
      2014-12-18 09:11:28.482759500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482760500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482760500 	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      2014-12-18 09:11:28.482762500 	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      2014-12-18 09:11:28.482762500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482765500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482765500 	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:106)
      2014-12-18 09:11:28.482766500 	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:90)
      2014-12-18 09:11:28.482766500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482770500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482770500 	at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)
      2014-12-18 09:11:28.482771500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482772500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482773500 	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:181)
      2014-12-18 09:11:28.482774500 	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:85)
      2014-12-18 09:11:28.482774500 	at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)
      2014-12-18 09:11:28.482776500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482777500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482778500 	at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:90)
      2014-12-18 09:11:28.482778500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482780500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482780500 	at com.atlassian.jira.web.filters.CommittedResponseHtmlErrorRecoveryFilter.doFilter(CommittedResponseHtmlErrorRecoveryFilter.java:63)
      2014-12-18 09:11:28.482781500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482782500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482783500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      2014-12-18 09:11:28.482784500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482786500 	at com.atlassian.plugin.connect.plugin.scopes.ApiScopingFilter.doFilter(ApiScopingFilter.java:113)
      2014-12-18 09:11:28.482787500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482787500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482789500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482789500 	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
      2014-12-18 09:11:28.482790500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482792500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482792500 	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      2014-12-18 09:11:28.482793500 	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      2014-12-18 09:11:28.482795500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482796500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482797500 	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:239)
      2014-12-18 09:11:28.482797500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482799500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482799500 	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100)
      2014-12-18 09:11:28.482800500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482803500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482804500 	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:172)
      2014-12-18 09:11:28.482804500 	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
      2014-12-18 09:11:28.482805500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482807500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482808500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      2014-12-18 09:11:28.482808500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482809500 	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79)
      2014-12-18 09:11:28.482810500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482811500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482812500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482813500 	at com.atlassian.bonfire.web.filters.BonfireP3PFilter.doFilter(BonfireP3PFilter.java:57)
      2014-12-18 09:11:28.482813500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482814500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482816500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482817500 	at com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)
      2014-12-18 09:11:28.482818500 	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      2014-12-18 09:11:28.482818500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482820500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482820500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482821500 	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
      2014-12-18 09:11:28.482822500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482823500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482823500 	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      2014-12-18 09:11:28.482826500 	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      2014-12-18 09:11:28.482827500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482827500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482829500 	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
      2014-12-18 09:11:28.482829500 	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
      2014-12-18 09:11:28.482830500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482830500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482834500 	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
      2014-12-18 09:11:28.482834500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482835500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482837500 	at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
      2014-12-18 09:11:28.482838500 	at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
      2014-12-18 09:11:28.482838500 	at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
      2014-12-18 09:11:28.482839500 	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)
      2014-12-18 09:11:28.482840500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482841500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482841500 	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:88)
      2014-12-18 09:11:28.482842500 	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:59)
      2014-12-18 09:11:28.482843500 	at com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:56)
      2014-12-18 09:11:28.482844500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482844500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482846500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      2014-12-18 09:11:28.482847500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482848500 	at com.atlassian.plugin.connect.plugin.threeleggedauth.ThreeLeggedAuthFilter.doFilter(ThreeLeggedAuthFilter.java:107)
      2014-12-18 09:11:28.482849500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482850500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482850500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482852500 	at com.atlassian.plugin.connect.plugin.module.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:82)
      2014-12-18 09:11:28.482853500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482853500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482854500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482857500 	at com.atlassian.jwt.plugin.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:31)
      2014-12-18 09:11:28.482857500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482858500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482858500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482860500 	at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:40)
      2014-12-18 09:11:28.482860500 	at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
      2014-12-18 09:11:28.482861500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482862500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482863500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)
      2014-12-18 09:11:28.482864500 	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
      2014-12-18 09:11:28.482868500 	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)
      2014-12-18 09:11:28.482869500 	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2014-12-18 09:11:28.482870500 	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      2014-12-18 09:11:28.482871500 	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      2014-12-18 09:11:28.482872500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482873500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482874500 	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
      2014-12-18 09:11:28.482874500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482875500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482876500 	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
      2014-12-18 09:11:28.482878500 	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      2014-12-18 09:11:28.482878500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482879500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482880500 	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
      2014-12-18 09:11:28.482881500 	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      2014-12-18 09:11:28.482882500 	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
      2014-12-18 09:11:28.482882500 	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      2014-12-18 09:11:28.482883500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482884500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482885500 	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:79)
      2014-12-18 09:11:28.482887500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482887500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482888500 	at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:41)
      2014-12-18 09:11:28.482889500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482890500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482891500 	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
      2014-12-18 09:11:28.482892500 	at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:60)
      2014-12-18 09:11:28.482892500 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2014-12-18 09:11:28.482893500 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2014-12-18 09:11:28.482894500 	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
      2014-12-18 09:11:28.482895500 	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
      2014-12-18 09:11:28.482900500 	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
      2014-12-18 09:11:28.482900500 	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
      2014-12-18 09:11:28.482901500 	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
      2014-12-18 09:11:28.482901500 	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
      2014-12-18 09:11:28.482903500 	at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
      2014-12-18 09:11:28.482903500 	at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
      2014-12-18 09:11:28.482904500 	at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776)
      2014-12-18 09:11:28.482904500 	at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705)
      2014-12-18 09:11:28.482905500 	at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898)
      2014-12-18 09:11:28.482906500 	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
      2014-12-18 09:11:28.482906500 	at java.lang.Thread.run(Thread.java:745)
      

      Workaround:

      Requires Database access So, JIRA Cloud users file a support request at https://support.atlassian.com and reference this bug.
      The Process is Outlined in this Knowledge base Article

              Unassigned Unassigned
              emccutcheon Earl McCutcheon
              Votes:
              3 Vote for this issue
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                Created:
                Updated: