JQL limitation (6000 character limitation)

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 6.3.10, 7.2.9
    • Component/s: JQL
    • 6.03
    • 9
    • Severity 3 - Minor
    • 1

      Basically, is the same as https://jira.atlassian.com/browse/JRA-31774

      When JQL consist of more than 6000 characters in Google Chrome or Mozilla Firefox, it will show the following error:

      Error occurred communicating with the server. Please reload the page and try again.

      On Internet Explorer and Microsoft Edge, it does not show any error message from the user interface. However, if you pull up the F12 Developer Tools, you will find it returns error message "jqlTooComplex" under the response body.

      Work Around

      Break down the main JQL filter into smaller chunks of JQL filters e.g. filter in ("Filter 1", "Filter 2").

        1. chrome_error.jpg
          821 kB
          Daryl Chuah
        2. Edge-Complex-JQL.png
          446 kB
          Sean Yong
        3. firefox_error.jpg
          790 kB
          Daryl Chuah
        4. ie_normal.jpg
          690 kB
          Daryl Chuah
        5. sample_jql_6k_char.txt
          6 kB
          Daryl Chuah

            Assignee:
            Unassigned
            Reporter:
            Daryl Chuah (Inactive)
            Votes:
            5 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated: