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Bug
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Resolution: Unresolved
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Low
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None
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6.3.10, 8.13.3, 8.13.12, 8.20.1, 8.13.18, 8.20.11, 9.11.1
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6.03
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14
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Severity 3 - Minor
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0
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Icons/Images are not embedded in-line when JIRA sends filter subscription emails. This causes problems for users who access their email from outside the firewall.
Steps to reproduce
Create a filter
Add a subscription
Run the subscription
Expected results
Notification is sent displaying all images inline successfully
Actual Results
Notification is sent but the images are not inlined.
No icons will be displayed if the email client is not able to reach the JIRA server due to firewall / network restrictions
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We have the issue in the 8.x version too. Avatars are not loading in the Jira Filter subscription email for the single-user custom fields.
Steps to reproduce
- Create a single-user custom fields and map it to the relevant issue screen.
- Create an issue and assign a user with avatar to above created custom field.
- Create a Filter and select the custom field column.
- Add a subscription and run it.
Expected Result
Notification is sent with the avatars rendering fine.
Actual Result
Avatar is not displaying properly.
- relates to
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JRASERVER-25705 Images are not shown in email notifications
- Closed