java.lang.NoSuchMethodError exception when accessing Sidebar Dark Feature in JIRA Agile

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    • 6.03

      Summary

      When the Sidebar dark feature is enabled in JIRA, user will not be able to open any JIRA Agile board

      Steps to Reproduce

      There are a two way which the issue could be reproduced:

      Expected Results

      JIRA Agile board is loading without problem, and Sidebar is rendered properly

      Actual Results

      Unable to access JIRA Agile board, and hit into this error in the UI:

      An error occurred whilst rendering this message.
Please contact the administrators, and inform them of this bug.
Details: -------
org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getSidebarHtml' in class com.atlassian.greenhopper.web.rapid.RapidBoardAction threw exception java.lang.NoSuchMethodError: com.atlassian.jira.projects.api.sidebar.ProjectSidebarRenderer.render(Lcom/atlassian/jira/project/Project;Ljava/lang/String;)Ljava/lang/String;
at com.pyxis.greenhopper.jira:greenhopper-webactions//templates/greenhopper/web/board/rapid/rapid-board.vm[line 39, column 17]
at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:351)
at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284)
at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262)
at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:342)
at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.Template.merge(Template.java:328)
at org.apache.velocity.Template.merge(Template.java:235)
at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381)
at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117)
at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97)
at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.toWriterImpl(DefaultVelocityTemplatingEngine.java:146)
at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:134)
at com.atlassian.jira.web.dispatcher.JiraVelocityViewDispatcher.dispatch(JiraVelocityViewDispatcher.java:50)
at com.atlassian.jira.web.dispatcher.JiraWebworkViewDispatcher.dispatchViaVelocityView(JiraWebworkViewDispatcher.java:110)

      Notes

      This feature is available in JIRA Agile Cloud. But JIRA Agile Server unable to render the feature properly
      Related KB: method 'getSidebarHtml' java.lang.NoSuchMethodError when accessing JIRA Agile

      Workaround

      Please disable the Sidebar Dark Feature by:

      1. Navigating to JIRA with this address http://YOUR.JIRA.COM/secure/admin/SiteDarkFeatures!default.jspa
      2. Disable this Dark Feature com.atlassian.jira.projects.ProjectCentricNavigation

      If the problem remains after removing the dark feature, some users may have opted to use the new Navigation mode through a banner suggestion, so we'll need to remove their opt-in directly from the database with the following steps:

      1. Create a backup of JIRA's database or an XML Backup from JIRA
      2. Shutdown JIRA
      3. Run the following query in JIRA's database: 
        DELETE FROM feature WHERE FEATURE_NAME like '%ProjectCentricNavigation%';
      4. Start JIRA

        1. Sidebar.png
          Sidebar.png
          58 kB

            Assignee:
            Oswaldo Hernandez (Inactive)
            Reporter:
            Daniel Watania (Inactive)
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            0 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: