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  1. Jira Data Center
  2. JRASERVER-40159

Browser redirects to non-existing user page on errors during user creation in LDAP

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Details

    • 6.03
    • Severity 3 - Minor
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      Atlassian Update – 28 May 2018

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.

      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 28 May 2018 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

    Description

      When create user in LDAP fails the browser is redirected to non-existing user page (as the user wasn't created). There should be an error displayed and/or logged in jira logs.

      Reproduction steps:

      1. Set up a read/write ldap directory in JIRA (for example OpenDS)
      2. Try to add user to this directory using JIRA
      3. When the operation fails with a PermissionException or a CreateException these errors are ignored and browser navigates to non-existing user page.

      The exceptions are not being logged anywhere, it's only possible to track it down by checking LDAP logs.

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              Unassigned Unassigned
              pklimkowski@atlassian.com Piotr Klimkowski (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: