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  1. Jira Data Center
  2. JRASERVER-40057

"Communications Breakdown" and "XSRF Security Token Missing" error when edit description field

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      Steps to reproduce

      1. Create a test issue with a short description in the summary field
      2. Edit the issue with the contents in description.txt

      Expected behaviour

      Issue is being edited successfully

      Actual behaviour in JIRA 6.3.6

      Communication Breakdown error occur as following:
      Screenshot:

      The following stack traces can be found in atlassian-jira.log:

      2014-09-19 18:54:44,767 http-bio-8655-exec-3 INFO admin 1134x239x1 1gegdde 0:0:0:0:0:0:0:1 /secure/QuickCreateIssue.jspa [jira.web.action.XsrfErrorAction] The security token is missing for 'admin'. User-Agent : 'Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.120 Safari/537.36'

      Actual behaviour in JIRA 5.2.11

      XSRF Security Token MIssing error occur as following:

      Note: I believe this problem is related to this report here as well, https://jira.atlassian.com/browse/JRA-29021 whereby the description and comment field does not have limit on it.

      Workaround

      Reduce the content of description or by saving it as a separate text.tx file

        1. 1.jpg
          209 kB
          Daryl Chuah
        2. 2.jpg
          63 kB
          Daryl Chuah
        3. description.txt
          3.11 MB
          Daryl Chuah

              Unassigned Unassigned
              dchua Daryl Chuah (Inactive)
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                Created:
                Updated:
                Resolved: