"Import Issues from CSV" button doesn't work in the same way as "External System Import"

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    • 6.04

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      The new button under "Issues" menu called "Import Issues from CSV":

      calls the following page: https://DOMAIN.atlassian.net/secure/BulkCreateSetupPage!default.jspa?externalSystem=com.atlassian.jira.plugins.jira-importers-plugin:bulkCreateCsv

      And "External System Import" - "Import from Comma-separated values (CSV)" calls the following page: https://DOMAIN.atlassian.net/secure/admin/CsvSetupPage!default.jspa?externalSystem=com.atlassian.jira.plugins.jira-importers-plugin:csvImporter

      As a result, both imports work differently. Using the new link, you cannot map certain fields, for example, "Issue ID" and "Parent ID" - that are mandatory to import sub-tasks via CSV. Using the 'old' approach where only administrators have access to, those fields are available.

      'Old' import link:

      'New" import link:

        1. import_issues_csv.png
          import_issues_csv.png
          180 kB
        2. issue_id.png
          issue_id.png
          29 kB
        3. issue_id.png
          issue_id.png
          29 kB
        4. issue_new_menu.png
          issue_new_menu.png
          20 kB
        5. parent_id.png
          parent_id.png
          32 kB
        6. parent_new_menu.png
          parent_new_menu.png
          17 kB

            Assignee:
            Przemyslaw Borkowski (Inactive)
            Reporter:
            Clarissa Gauterio (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            14 Start watching this issue

              Created:
              Updated:
              Resolved: