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  1. Jira Data Center
  2. JRASERVER-39361

We should improve the Webhooks logging

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    • Suggestion
    • Resolution: Unresolved
    • None
    • Webhooks
    • 4
    • 6
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    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      If a webhook POST fails, in most cases we only get the HTTP error code in the JIRA logs, as the example below:

      2014-07-29 12:07:31,550 webhooks-http-retriever:thread-2 ERROR      [webhooks.util.http.CachingHttpContentRetriever] Unable to post to http://jira.test.com/test due to HTTP/1.1 400 Bad Request
2014-07-29 12:07:44,173 webhooks-http-retriever:thread-3 ERROR      [webhooks.util.http.CachingHttpContentRetriever] Unable to post to http://jira.test.com/test due to HTTP/1.1 400 Bad Request
2014-07-29 12:08:04,362 webhooks-http-retriever:thread-4 ERROR      [webhooks.util.http.CachingHttpContentRetriever] Unable to post to http://jira.test.com/test due to HTTP/1.1 400 Bad Request

      It would be good to allow logging the entire HTTP response as well (e.g. by increasing the logging level), as it may contain information which can help during the troubleshooting process when the webhook is not working.

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        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-41388 WebHooks will not log any errors or throw an exception when there's a connection error

          • High - High priority issues
          • Closed

          Suggestion - JRASERVER-70950 Parameterize the amount of Threads for webhook processing

          • Gathering Interest
          relates to

          Suggestion - JRACLOUD-39361 We should improve the Webhooks logging

          • Closed
          mentioned in

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              Unassigned Unassigned
              dconrad Danilo Conrad
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              Dates

                Created:
                Updated: