Installer bug: tcnative-1.dll.x64

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    • 6.02
    • Severity 3 - Minor
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      Atlassian Update – 28 May 2018

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.

      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 28 May 2018 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

      In the Atlassian Jira install4j windows executable (e.g. atlassian-jira-6.2.7-x64.exe), the i4j config appears to be expecting to be able to rename the tcnative-1.dll.x64 file in /bin directory. Installation log shows this fails as the file is not found. Necessary file is actually in an /bin/apr directory.

      Please correct the i4j configuration or Jira install package so this works.

      The APR adds non-blocking IO capability to Tomcat/Jira on Windows platforms, improving performance.

      Workaround is to manually copy and rename the dll file after installation to ensure the file is located on the classpath.

            Assignee:
            Unassigned
            Reporter:
            David Turner
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              Created:
              Updated:
              Resolved: