Current documentation on Generating Thread Dump include limited option.

The documentation should also include Jvisualvm as another option that can be use in all Operating System.

Especially for JIRA installed using the Archive Files , Jvisualvm can be use to generate the thread dump with the assumption that the JIRA server has JAVA_HOME configured.

To generate the thread dump using Jvisualvm:

1. check the Process ID for JIRA Application.
   • in Linux this can be confirmed by executing the command

     ps -ef | grep java
     

   • in Windows, this can checked in Task Manager
2. navigate to the $JAVA_HOME/bin directory
3. execute jvisualvm command/
   • in Linux run the command jvisualvm
   • in Windows run the command jvisualvm.exe
4. in JVisualVm , right click on the JIRA's Process ID and the option to generate thread dump will be shown. clicking on the "Thread Dump" will generate one thread dump
5. to save the generated thread dump, right click on the thread dump generated and select "Save"