Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-38299

New screenshot applet throws exception if no image is defined

      [INFO] [talledLocalContainer] Mai 13, 2014 12:10:45 PM org.apache.catalina.core.StandardWrapperValve invoke
      [INFO] [talledLocalContainer] Schwerwiegend: Servlet.service() for servlet [action] in context with path [/jira] threw exception [java.lang.NumberForm
      atException: For input string: ""] with root cause
      [INFO] [talledLocalContainer] java.lang.NumberFormatException: For input string: ""
      [INFO] [talledLocalContainer]   at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)
      [INFO] [talledLocalContainer]   at java.lang.Long.parseLong(Long.java:453)
      [INFO] [talledLocalContainer]   at java.lang.Long.parseLong(Long.java:483)
      [INFO] [talledLocalContainer]   at com.atlassian.plugins.jira.screenshot.webwork.ShowAttachScreenshotFormAction$1.get(ShowAttachScreenshotFormAction.j
      ava:275)
      [INFO] [talledLocalContainer]   at com.atlassian.plugins.jira.screenshot.webwork.ShowAttachScreenshotFormAction$1.get(ShowAttachScreenshotFormAction.j
      ava:272)
      [INFO] [talledLocalContainer]   at com.atlassian.jira.util.collect.TransformingIterator.next(TransformingIterator.java:38)
      [INFO] [talledLocalContainer]   at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:44)
      [INFO] [talledLocalContainer]   at com.atlassian.jira.util.collect.CollectionUtil.toList(CollectionUtil.java:73)
      [INFO] [talledLocalContainer]   at com.atlassian.jira.util.collect.CollectionUtil.transform(CollectionUtil.java:142)
      [INFO] [talledLocalContainer]   at com.atlassian.jira.util.collect.CollectionUtil.transform(CollectionUtil.java:164)
      [INFO] [talledLocalContainer]   at com.atlassian.plugins.jira.screenshot.webwork.ShowAttachScreenshotFormAction.getTemporaryFileIdsToConvert(ShowAttac
      hScreenshotFormAction.java:271)
      [INFO] [talledLocalContainer]   at com.atlassian.plugins.jira.screenshot.webwork.ShowAttachScreenshotFormAction.doExecute(ShowAttachScreenshotFormActi
      on.java:287)
      [INFO] [talledLocalContainer]   at webwork.action.ActionSupport.execute(ActionSupport.java:165)
      [INFO] [talledLocalContainer]   at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:87)
      [INFO] [talledLocalContainer]   at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
      [INFO] [talledLocalContainer]   at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
      [INFO] [talledLocalContainer]   at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
      [INFO] [talledLocalContainer]   at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
      [INFO] [talledLocalContainer]   at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225)
      [INFO] [talledLocalContainer]   at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154)
      [INFO] [talledLocalContainer]   at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)
      [INFO] [talledLocalContainer]   at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
      [INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
      [INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      [INFO] [talledLocalContainer]   at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
      [INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      [INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      [INFO] [talledLocalContainer]   at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)
      [INFO] [talledLocalContainer]   at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      [INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      [INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      [INFO] [talledLocalContainer]   at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
      [INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      [INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      [INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      [INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      [INFO] [talledLocalContainer]   at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)
      [INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      [INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      [INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      [INFO] [talledLocalContainer]   at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38)
      [INFO] [talledLocalContainer]   at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      [INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      [INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      [INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      [INFO] [talledLocalContainer]   at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
      [INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      

      [...]

            [JRASERVER-38299] New screenshot applet throws exception if no image is defined

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 - Restricted [ 2587515 ] New: Support Request Workflow [ 3438607 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Ignat (Inactive) made changes -
            Workflow Original: JRA workflow with restrictions [ 1652281 ] New: GreenHopper Kanban Workflow 20141014 - Restricted [ 2587515 ]
            jonah (Inactive) made changes -
            Link New: This issue relates to JRACLOUD-38299 [ JRACLOUD-38299 ]
            Katherine Yabut made changes -
            Workflow Original: classic default workflow with restrictions [ 1521773 ] New: JRA workflow with restrictions [ 1652281 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: slush New: affects-server slush
            Owen made changes -
            Workflow Original: classic default workflow [ 686140 ] New: classic default workflow with restrictions [ 1521773 ]
            Oswaldo Hernandez (Inactive) made changes -
            Component/s New: Issue - Attachments [ 11310 ]
            Component/s Original: HTML5 Screenshot [ 27795 ]
            Component/s Original: Logging [ 25491 ]
            Oswaldo Hernandez (Inactive) made changes -
            Resolution New: Support Request [ 18 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 685974 ] New: classic default workflow [ 686140 ]
            Issue Type Original: Bug [ 1 ] New: Support Request [ 5 ]
            Status Original: Awaiting Development [ 10038 ] New: Open [ 1 ]

            Hi mathias1,

            We have been unable to reproduce the bug reported in the issue description, specifically we have been unable to see a 500 page in this scenario in Google Chrome. This points to an issue particular to your environment/instance configuration.

            Consequently, could you please create a support ticket at https://support.atlassian.com? That way our support engineers will be able to investigate further and discover the reason for this error on your instance.

            The credentials should be the same as for this site (https://jira.atlassian.com).

            Regards,

            Oswaldo Hernández.
            JIRA Bugmaster.
            [Atlassian].

            Oswaldo Hernandez (Inactive) added a comment - Hi mathias1 , We have been unable to reproduce the bug reported in the issue description, specifically we have been unable to see a 500 page in this scenario in Google Chrome. This points to an issue particular to your environment/instance configuration. Consequently, could you please create a support ticket at https://support.atlassian.com? That way our support engineers will be able to investigate further and discover the reason for this error on your instance. The credentials should be the same as for this site ( https://jira.atlassian.com ). Regards, Oswaldo Hernández. JIRA Bugmaster. [Atlassian] .

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                Created:
                Updated:
                Resolved: