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Support Request
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Resolution: Support Request
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Low (View bug fix roadmap)
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None
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6.2.5
[INFO] [talledLocalContainer] Mai 13, 2014 12:10:45 PM org.apache.catalina.core.StandardWrapperValve invoke [INFO] [talledLocalContainer] Schwerwiegend: Servlet.service() for servlet [action] in context with path [/jira] threw exception [java.lang.NumberForm atException: For input string: ""] with root cause [INFO] [talledLocalContainer] java.lang.NumberFormatException: For input string: "" [INFO] [talledLocalContainer] at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65) [INFO] [talledLocalContainer] at java.lang.Long.parseLong(Long.java:453) [INFO] [talledLocalContainer] at java.lang.Long.parseLong(Long.java:483) [INFO] [talledLocalContainer] at com.atlassian.plugins.jira.screenshot.webwork.ShowAttachScreenshotFormAction$1.get(ShowAttachScreenshotFormAction.j ava:275) [INFO] [talledLocalContainer] at com.atlassian.plugins.jira.screenshot.webwork.ShowAttachScreenshotFormAction$1.get(ShowAttachScreenshotFormAction.j ava:272) [INFO] [talledLocalContainer] at com.atlassian.jira.util.collect.TransformingIterator.next(TransformingIterator.java:38) [INFO] [talledLocalContainer] at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:44) [INFO] [talledLocalContainer] at com.atlassian.jira.util.collect.CollectionUtil.toList(CollectionUtil.java:73) [INFO] [talledLocalContainer] at com.atlassian.jira.util.collect.CollectionUtil.transform(CollectionUtil.java:142) [INFO] [talledLocalContainer] at com.atlassian.jira.util.collect.CollectionUtil.transform(CollectionUtil.java:164) [INFO] [talledLocalContainer] at com.atlassian.plugins.jira.screenshot.webwork.ShowAttachScreenshotFormAction.getTemporaryFileIdsToConvert(ShowAttac hScreenshotFormAction.java:271) [INFO] [talledLocalContainer] at com.atlassian.plugins.jira.screenshot.webwork.ShowAttachScreenshotFormAction.doExecute(ShowAttachScreenshotFormActi on.java:287) [INFO] [talledLocalContainer] at webwork.action.ActionSupport.execute(ActionSupport.java:165) [INFO] [talledLocalContainer] at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:87) [INFO] [talledLocalContainer] at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [INFO] [talledLocalContainer] at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [INFO] [talledLocalContainer] at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [INFO] [talledLocalContainer] at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [INFO] [talledLocalContainer] at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [INFO] [talledLocalContainer] at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) [INFO] [talledLocalContainer] at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152) [INFO] [talledLocalContainer] at javax.servlet.http.HttpServlet.service(HttpServlet.java:728) [INFO] [talledLocalContainer] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) [INFO] [talledLocalContainer] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) [INFO] [talledLocalContainer] at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87) [INFO] [talledLocalContainer] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) [INFO] [talledLocalContainer] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) [INFO] [talledLocalContainer] at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22) [INFO] [talledLocalContainer] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) [INFO] [talledLocalContainer] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) [INFO] [talledLocalContainer] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) [INFO] [talledLocalContainer] at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) [INFO] [talledLocalContainer] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) [INFO] [talledLocalContainer] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) [INFO] [talledLocalContainer] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) [INFO] [talledLocalContainer] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) [INFO] [talledLocalContainer] at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39) [INFO] [talledLocalContainer] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) [INFO] [talledLocalContainer] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [INFO] [talledLocalContainer] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) [INFO] [talledLocalContainer] at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38) [INFO] [talledLocalContainer] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) [INFO] [talledLocalContainer] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) [INFO] [talledLocalContainer] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [INFO] [talledLocalContainer] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) [INFO] [talledLocalContainer] at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) [INFO] [talledLocalContainer] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
[...]
- relates to
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JRACLOUD-38299 New screenshot applet throws exception if no image is defined
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- Closed
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JRASERVER-31917 Rewrite screenshot applet using not-java
- Closed
[JRASERVER-38299] New screenshot applet throws exception if no image is defined
Workflow | Original: GreenHopper Kanban Workflow 20141014 - Restricted [ 2587515 ] | New: Support Request Workflow [ 3438607 ] |
Status | Original: Resolved [ 5 ] | New: Closed [ 6 ] |
Workflow | Original: JRA workflow with restrictions [ 1652281 ] | New: GreenHopper Kanban Workflow 20141014 - Restricted [ 2587515 ] |
Link |
New:
This issue relates to |
Workflow | Original: classic default workflow with restrictions [ 1521773 ] | New: JRA workflow with restrictions [ 1652281 ] |
Labels | Original: slush | New: affects-server slush |
Workflow | Original: classic default workflow [ 686140 ] | New: classic default workflow with restrictions [ 1521773 ] |
Component/s | New: Issue - Attachments [ 11310 ] | |
Component/s | Original: HTML5 Screenshot [ 27795 ] | |
Component/s | Original: Logging [ 25491 ] |
Resolution | New: Support Request [ 18 ] | |
Status | Original: Open [ 1 ] | New: Resolved [ 5 ] |
Workflow | Original: JIRA Bug Workflow w Kanban v6 [ 685974 ] | New: classic default workflow [ 686140 ] |
Issue Type | Original: Bug [ 1 ] | New: Support Request [ 5 ] |
Status | Original: Awaiting Development [ 10038 ] | New: Open [ 1 ] |
Hi mathias1,
We have been unable to reproduce the bug reported in the issue description, specifically we have been unable to see a 500 page in this scenario in Google Chrome. This points to an issue particular to your environment/instance configuration.
Consequently, could you please create a support ticket at https://support.atlassian.com? That way our support engineers will be able to investigate further and discover the reason for this error on your instance.
The credentials should be the same as for this site (https://jira.atlassian.com).
Regards,
Oswaldo Hernández.
JIRA Bugmaster.
[Atlassian].