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  1. Jira Data Center
  2. JRASERVER-37781

Link to Confluence page does not work when Display URL is different than Application URL

      The Problem:

      When application link between JIRA and Confluence is created and the Display URL is different than the Application URL, the link to Confluence page functionality does not work.

      The following appears on the screen:

      Full stack trace:

      Technical details
      
      Log's referral number: 04aec565-5e75-4a67-9259-f124e292991a
      Cause
      
      Referer URL: http://ironman:8050/jira62/browse/TST-1
      
      java.lang.IllegalArgumentException: Request url doesn't match rpc url configured
      
          java.lang.IllegalArgumentException: Request url doesn't match rpc url configured
          	at com.google.common.base.Preconditions.checkArgument(Preconditions.java:88)
          	at com.atlassian.applinks.core.auth.ApplicationLinkRequestFactoryFactoryImpl$AbsoluteURLRequestFactory.createRequest(ApplicationLinkRequestFactoryFactoryImpl.java:199)
          	at com.atlassian.jira.plugin.link.confluence.service.ConfluencePageServiceImpl.getPageId(ConfluencePageServiceImpl.java:39)
          	at com.atlassian.jira.plugin.link.confluence.LinkConfluencePage.getPageId(LinkConfluencePage.java:192)
          	at com.atlassian.jira.plugin.link.confluence.LinkConfluencePage.doValidation(LinkConfluencePage.java:84)
          	at webwork.action.ActionSupport.validate(ActionSupport.java:391)
          	at webwork.action.ActionSupport.execute(ActionSupport.java:162)
          	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:87)
          	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
          	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
          	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
          	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
          	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225)
          	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154)
          	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)
          	at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)
          	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38)
          	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
          	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)
          	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:181)
          	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:85)
          	at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
          	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:169)
          	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:61)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.bonfire.web.filters.BonfireP3PFilter.doFilter(BonfireP3PFilter.java:57)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
          	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
          	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
          	at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
          	at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
          	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:74)
          	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
          	at com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:55)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
          	at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
          	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
          	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
          	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
          	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
          	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
          	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
          	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
          	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:78)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
          	at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:57)
          	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
          	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
          	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
          	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
          	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
          	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
          	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:100)
          	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
          	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
          	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
          	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1041)
          	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:603)
          	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
          	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
          	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
          	at java.lang.Thread.run(Thread.java:724)
      

      Expected behavior:

      The link should have been created with no error message and the link to the Confluence page should point to the Display URL defined at the application link configuration.

      Steps to reproduce:

      1. Install JIRA and Confluence (with any proxy or ssl integraton);
      2. Set the Base URL for both applications;
      3. Create the application link using the URL defined as the Base URL;
      4. After creating the application link, edit the Display URL of Confluence to a different URL pointing to the same server (i.e.: Server IP), as in the following example:
      5. Create the link to a Confluence page.

      Workaround:

      Use the link to web page functionality, instead of the link to Confluence page.

        1. applink.png
          applink.png
          23 kB
        2. linking_error.png
          linking_error.png
          53 kB

            [JRASERVER-37781] Link to Confluence page does not work when Display URL is different than Application URL

            Hi jira42,

            Unfortunately, you will need to upgrade your JIRA instance to 6.3.x to get the fix. Our team does not build patches and we deliver fixes on the current stable maintenance branch of JIRA only (currently, JIRA 6.3.x).

            Regards,

            Oswaldo Hernández.
            JIRA Bugmaster.
            [Atlassian].

            Oswaldo Hernandez (Inactive) added a comment - Hi jira42 , Unfortunately, you will need to upgrade your JIRA instance to 6.3.x to get the fix. Our team does not build patches and we deliver fixes on the current stable maintenance branch of JIRA only (currently, JIRA 6.3.x). Regards, Oswaldo Hernández. JIRA Bugmaster. [Atlassian] .

            Is there a way to get that fixes to Version 6.2? a patch would be nice

            Hannes Medwed added a comment - Is there a way to get that fixes to Version 6.2? a patch would be nice

            Wulff D. Heiss added a comment - - edited

            can confirm this..
            When creating the app links using the local IP, it gets created correctly on the creator's side
            but on the other end it uses the FQDN instead of the internal address.
            i.e.: wherever you create the app link in (Confluence or Jira) gets it right, the other side does show wrong information,

            Jira 6.3.4, confluence 5.6.1

            Wulff D. Heiss added a comment - - edited can confirm this.. When creating the app links using the local IP, it gets created correctly on the creator's side but on the other end it uses the FQDN instead of the internal address. i.e.: wherever you create the app link in (Confluence or Jira) gets it right, the other side does show wrong information, Jira 6.3.4, confluence 5.6.1

            According to https://jdog.jira-dev.com/browse/JDEV-28802 this was fixed in OD6

            Marcin Kempa added a comment - According to https://jdog.jira-dev.com/browse/JDEV-28802 this was fixed in OD6

            We are hitting exactly the same issue here. Please fix this!

            Miroslav Vadkerti added a comment - We are hitting exactly the same issue here. Please fix this!

            We have the same issues here.
            Our Jira and confluence are installed on the same machine, and refered to each other throught their localhost addresses, the 'Display url' refering to the actual access url.

            This allow Jira and confluence to bypass the DMZ, thus making the trip back and forth much faster (and safer).

            But this cause the error mentionned above when trying to add a link to Confluence in Jira.

            I vote too to increase this bug to something higher than 'minor'. People are complaining here that they can't link to Confluence. Our only 'solutions' is to revert back to using external url, with its drawback security wise.

            Philippe Busque added a comment - We have the same issues here. Our Jira and confluence are installed on the same machine, and refered to each other throught their localhost addresses, the 'Display url' refering to the actual access url. This allow Jira and confluence to bypass the DMZ, thus making the trip back and forth much faster (and safer). But this cause the error mentionned above when trying to add a link to Confluence in Jira. I vote too to increase this bug to something higher than 'minor'. People are complaining here that they can't link to Confluence. Our only 'solutions' is to revert back to using external url, with its drawback security wise.

            I've commented on a JIRA-37420 on this also but see it's open here. This problem has actually broken the implementation for 5 customers I have recently (some are very large license holders) been looking to upgrade. Some customers have pulled the upgrade completely, some have said they'll tolerate it for a certain amount of time and upgrade anyway with my advice that Atlassian would be sensible enough to provide a solution to this in the very near future.

            In the real world with proxies and secure configurations having either more than one tomcat connector or different base/applink URL's is a fundamental requirement.

            Given the priority given to this my advice to future customers is probably going to be NOT to upgrade or to flag that this fully-integrated Atlassian solution is not integrate-able! No good me thinks?

            Even if a workaround or patch could be provided this would at least show some understanding of the real-world impact on this.

            Come on Atlassian - you do so many great things - why ruin it with something imho is very dumb?

            Leigh Grealis added a comment - I've commented on a JIRA-37420 on this also but see it's open here. This problem has actually broken the implementation for 5 customers I have recently (some are very large license holders) been looking to upgrade. Some customers have pulled the upgrade completely, some have said they'll tolerate it for a certain amount of time and upgrade anyway with my advice that Atlassian would be sensible enough to provide a solution to this in the very near future. In the real world with proxies and secure configurations having either more than one tomcat connector or different base/applink URL's is a fundamental requirement. Given the priority given to this my advice to future customers is probably going to be NOT to upgrade or to flag that this fully-integrated Atlassian solution is not integrate-able! No good me thinks? Even if a workaround or patch could be provided this would at least show some understanding of the real-world impact on this. Come on Atlassian - you do so many great things - why ruin it with something imho is very dumb?

            Hi Oswaldo

            JIRA's "priority" field is know to be more a "severity" field than a proper priority (see https://jira.atlassian.com/browse/JRA-886). That's why I was saying that for us, this is a Major or even Critical situation, we can not perform a number of procedures and internal workflows because of the problem. But of course I don't discuss that, all things considered, you are the only ones to decide what gets done first. Eg, apply a proper priority there.

            And understanding how quickly they have fixed a "very similar" problem in Fisheye, this should be a very very easy fix.

            https://jira.atlassian.com/browse/FE-5150

            Thanks for your understanding.
            Daniel

            Daniel Varela Santoalla added a comment - Hi Oswaldo JIRA's "priority" field is know to be more a "severity" field than a proper priority (see https://jira.atlassian.com/browse/JRA-886 ). That's why I was saying that for us, this is a Major or even Critical situation, we can not perform a number of procedures and internal workflows because of the problem. But of course I don't discuss that, all things considered, you are the only ones to decide what gets done first. Eg, apply a proper priority there. And understanding how quickly they have fixed a "very similar" problem in Fisheye, this should be a very very easy fix. https://jira.atlassian.com/browse/FE-5150 Thanks for your understanding. Daniel

            Hi dvarela,

            The bug discussed is tracked here.

            Priority is set according to https://jira.atlassian.com/secure/ShowConstantsHelp.jspa?decorator=popup#PriorityLevels during the daily triage I do of new bugs raised against JIRA. I try to be very strict when setting this value as otherwise, it stops being helpful as an information point to make scheduling decisions.

            Having said this, it is not the only variable we use when scheduling bugs for fixing. Votes, customer impact, supportability amongst others are also equally considered when we add items to our short term backlog.

            Hope the answers help.

            Regards,

            Oswaldo Hernández.
            JIRA Bugmaster.
            [Atlassian].

            Oswaldo Hernandez (Inactive) added a comment - Hi dvarela , The bug discussed is tracked here. Priority is set according to https://jira.atlassian.com/secure/ShowConstantsHelp.jspa?decorator=popup#PriorityLevels during the daily triage I do of new bugs raised against JIRA. I try to be very strict when setting this value as otherwise, it stops being helpful as an information point to make scheduling decisions. Having said this, it is not the only variable we use when scheduling bugs for fixing. Votes, customer impact, supportability amongst others are also equally considered when we add items to our short term backlog. Hope the answers help. Regards, Oswaldo Hernández. JIRA Bugmaster. [Atlassian] .

            I wouldn't say this is Minor priority, either. People creates links constantly around here and they can't do it any more....

            Daniel Varela Santoalla added a comment - I wouldn't say this is Minor priority, either. People creates links constantly around here and they can't do it any more....

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              tcomasseto Tiago Comasseto
              Affected customers:
              40 This affects my team
              Watchers:
              53 Start watching this issue

                Created:
                Updated:
                Resolved: