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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Affects Version/s: 2.6.1 Enterprise
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Component/s: None
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Environment:
Page: /BrowseProject.jspa
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2.06
On the Browser Project page, users will often want to see a list of Open or Unresolved issues. Under "Component/s" and "Versions" it even says, "with open issues" listed (should say "number of open issues"). This establishes "Open" as an issue status.
However, Users that want a list of Open or Unresolved bugs must accept that there is no "Open" or "Unresolved" preset filter for them to click on. They must accept the introduction of a new term, "Outstanding," for no apparent reason.
One-time use of entirely new terms in place of ones that are already defined is a common usability flaw. Confusion results.
A single name for each status would be best for users and for documentation. I'm not yet aware if "Outstanding" is used elsewhere in JIRA.