Bulk Group Assignment breaches License Despite Inactive Users

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    • 6.01
    • Severity 3 - Minor
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      Atlassian Update – 06 December 2017

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.
      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

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      Atlassian Update – 06 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

      I have created a large number of users in our new Jira installation (licensed for 10 users), but kept most of them inactive until they are actually needed.

      This works fine as inactive users don't count against the license.
      I made a mistake early on in removing the jira-users group from each of them!

      So now, when using the Bulk Editing of Groups feature to try to assign all of them back to the jira-users group, I get the error that this would breach my license... even though all but three are inactive!

      PS.: This is not a Support issue, as I have now re-assigned them all one-by-one, which worked ok. The issue is definitely a bug, as the bulk group editor should take into account whether users are inactive or not when checking for license applicability.

            Assignee:
            Unassigned
            Reporter:
            pmetzdorf
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              Created:
              Updated:
              Resolved: