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  1. Jira Data Center
  2. JRASERVER-33125

Allow user to transition an issue in Jira from when using the mobile view

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Problem Definition

      When visiting a Jira Server site using a mobile browser, such as Chrome on an Android device, or Safari on an iOS device, Jira's mobile view does not offer the ability to transition an issue.

      Suggested Solution

      Allow issues to be transitioned in this view

      Why this is important

      Mobile view offers benefits to those platforms, it makes sense to offer them at least these basic functions in Jira as a means be able to work on issues when mobile.

      Workaround

      It is possible to switch to desktop view to transition, but this is not an ideal experience.

      Original description:

      If the transition is screen-based, the mobile UI should redirect user to the desktop view of the transition screen (warn the user first) and then complete the transition and return him to mobile view issue screen.

            [JRASERVER-33125] Allow user to transition an issue in Jira from when using the mobile view

            Michael Mohr added a comment -

            Mobile view should habe the same actions to execute as in the desktop version and the mobile app. Because sometimes app usage is not allowed in companies but web browse usage is on mobile devices to access Jira datacenter instances.

            Michael Mohr added a comment - Mobile view should habe the same actions to execute as in the desktop version and the mobile app. Because sometimes app usage is not allowed in companies but web browse usage is on mobile devices to access Jira datacenter instances.

            Chad M. Wood added a comment -

            +1

            Chad M. Wood added a comment - +1

            yordanka terziyska added a comment -

            +1

            yordanka terziyska added a comment - +1

            Petteri Kivimäki added a comment -

            +1

            Petteri Kivimäki added a comment - +1

            James Jam added a comment -

            +1

            James Jam added a comment - +1

            Vijaya Chandran Mani added a comment -

            +1 to have this functionality in the mobile view. Considering lots of other complex tasks (creating sub-task, linking issue, editing description with rich text editor) are already there.

            Vijaya Chandran Mani added a comment - +1 to have this functionality in the mobile view. Considering lots of other complex tasks (creating sub-task, linking issue, editing description with rich text editor) are already there.

            Andy Heinzer added a comment -

            Hi everyone,
            I reopened this ticket, because I think this was honestly closed because at the time Atlassian was using the same project to track both Jira Cloud and Jira Server bugs/feature requests.   Since that time, Atlassian has rolled out the official Jira Cloud mobile app.   This works great if you're using a Jira Cloud platform.  However this does not support Jira Server.    As such I have re-opened this request for the time being.  

            Regards,

            Andy

            Andy Heinzer added a comment - Hi everyone, I reopened this ticket, because I think this was honestly closed because at the time Atlassian was using the same project to track both Jira Cloud and Jira Server bugs/feature requests.   Since that time, Atlassian has rolled out the official Jira Cloud mobile app.   This works great if you're using a Jira Cloud platform.  However this does not support Jira Server.    As such I have re-opened this request for the time being.   Regards, Andy

            Norm Bagley added a comment -

            This is nuts guys!  A Mobile Transition or at least being able to "Approve" on the go should already be working.  This lack of "Feature" kills project flow if your approver is always on the go...

            Norm Bagley added a comment - This is nuts guys!  A Mobile Transition or at least being able to "Approve" on the go should already be working.  This lack of "Feature" kills project flow if your approver is always on the go...

            Jake Bishop added a comment -

            I would also like to reopen this issue. Since we are also self hosting we require a solution to transition on the go. Or open the mobile app to the self Hosters too.

            Jake Bishop added a comment - I would also like to reopen this issue. Since we are also self hosting we require a solution to transition on the go. Or open the mobile app to the self Hosters too.

            Karl Beaver added a comment -

            Given the last response from Atlassian appears to be in January 2016 and is Cloud specific, can we please receive an update regarding self-hosted JIRA instances? Lack of issue transitions in the Mobile view is a gigantic shortcoming. Please advise on your plans either way. Thanks

            Karl Beaver added a comment - Given the last response from Atlassian appears to be in January 2016 and is Cloud specific, can we please receive an update regarding self-hosted JIRA instances? Lack of issue transitions in the Mobile view is a gigantic shortcoming. Please advise on your plans either way. Thanks

              Unassigned Unassigned
              jalbion Janet Albion (Inactive)
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                Created:
                Updated: