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  1. Jira Data Center
  2. JRASERVER-32771

Having two (or more) user directories configured with same user IDs leads to group display problems

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    • 5.02
    • Severity 3 - Minor
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      Atlassian Update – 06 December 2017

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.
      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 06 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

      How to reproduce:

      1. Create new instance of Jira with internal directory.
      2. Add a user test.user (User ID) with PASSWD "PASS1".
      3. Create a group "testgroup" and add test.user to this group.
      4. Add a LDAP directory that has a higher priority than internal directory.
      5. create user "test.user" with "PASS2" in LDAP system.
      6. add him to some LDAP groups (different to "testgroup").
      7. All users and groups from LDAP are imported by jira.
      8. Login works using the LDAP user, since internal dir has a lower prio.
      9. Go to user administration and search for "test.user".
      10. search result shows correct information. Groups are from LDAP.
      11. search now for "testgroup" and "test.user".
      12. user "test.user" will be shown now as a user from internal directory with groups listed from LDAP. The search group "testgroup" is not shown.

            [JRASERVER-32771] Having two (or more) user directories configured with same user IDs leads to group display problems

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              Unassigned Unassigned
              595cfc065d5a Thomas Deiler
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: