System Error

A system error has occurred.

Please try submitting this problem via the Support Request Page
Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information:

    a description of your problem
    cut & paste the error and system information found below
    attach the application server log file ( /opt/Atlassian/atlassian-jira-5.2.8-standalone/home/log/atlassian-jira.log ) 

Cause:
java.lang.reflect.UndeclaredThrowableException

Stack Trace: [hide]

java.lang.reflect.UndeclaredThrowableException
	at $Proxy349.validateCreateUserForAdmin(Unknown Source)
	at com.atlassian.jira.web.action.admin.user.AddUser.doValidation(AddUser.java:68)
	at webwork.action.ActionSupport.validate(ActionSupport.java:391)
	at webwork.action.ActionSupport.execute(ActionSupport.java:162)
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:221)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:150)
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:153)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:40)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:60)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:169)
	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:108)
	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
	at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
	at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:74)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.util.http.bigpipe.RequestIdSettingFilter.doFilter(RequestIdSettingFilter.java:22)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:74)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1001)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
	at java.lang.Thread.run(Thread.java:662)
Caused by: java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at com.atlassian.jira.config.component.GroupedMethodProfiler.profiledInvoke(GroupedMethodProfiler.java:65)
	at com.atlassian.jira.config.component.TimerInvocationHandler.invoke(GroupedMethodProfiler.java:99)
	... 161 more
Caused by: java.lang.reflect.UndeclaredThrowableException
	at $Proxy1605.findByName(Unknown Source)
	at com.atlassian.crowd.directory.AbstractInternalDirectory.findUserByName(AbstractInternalDirectory.java:117)
	at com.atlassian.crowd.directory.AbstractInternalDirectory.findUserByName(AbstractInternalDirectory.java:32)
	at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.findUserByName(DirectoryManagerGeneric.java:283)
	at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.findUserByName(ApplicationServiceGeneric.java:265)
	at com.atlassian.crowd.embedded.core.CrowdServiceImpl.getUser(CrowdServiceImpl.java:92)
	at com.atlassian.crowd.embedded.core.DelegatingCrowdService.getUser(DelegatingCrowdService.java:40)
	at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.getUser(FilteredCrowdServiceImpl.java:51)
	at com.atlassian.jira.user.util.UserUtilImpl.getUserCwd(UserUtilImpl.java:843)
	at com.atlassian.jira.user.util.UserUtilImpl.userExists(UserUtilImpl.java:871)
	at com.atlassian.jira.bc.user.DefaultUserService.validateCreateUsername(DefaultUserService.java:293)
	at com.atlassian.jira.bc.user.DefaultUserService.validateCreateUser(DefaultUserService.java:248)
	at com.atlassian.jira.bc.user.DefaultUserService.validateCreateUserForAdmin(DefaultUserService.java:169)
	... 167 more
Caused by: java.lang.reflect.InvocationTargetException
	at sun.reflect.GeneratedMethodAccessor179.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at com.atlassian.jira.config.component.GroupedMethodProfiler.profiledInvoke(GroupedMethodProfiler.java:65)
	at com.atlassian.jira.config.component.TimerInvocationHandler.invoke(GroupedMethodProfiler.java:99)
	... 180 more
Caused by: com.atlassian.crowd.exception.UserNotFoundException: User <test> does not exist
	at com.atlassian.jira.crowd.embedded.ofbiz.OfBizUserDao.findByName(OfBizUserDao.java:82)
	at com.atlassian.jira.crowd.embedded.ofbiz.OfBizUserDao.findByName(OfBizUserDao.java:51)
	... 185 more

Referer URL: http://localhost:8090/secure/admin/user/UserBrowser.jspa

Build Information:
Uptime : N/A
Version : 5.2.8
Build Number : 851
Build Date : Tue Feb 26 00:00:00 BRT 2013
Build Revision : 3262fdc28b4bc8b23784e13eadc26a22399f5d88
Atlassian Partner : null
Installation Type : Standalone
Server ID : BH0K-57GY-KKE4-KH0I
Last Upgrade : 18/Mar/13 10:25 AM

Server Information:
Application Server: Apache Tomcat/7.0.29
Servlet Version: 3.0

File Paths:
Location of entityengine.xml: file:/opt/Atlassian/atlassian-jira-5.2.8-standalone/install/atlassian-jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log: /opt/Atlassian/atlassian-jira-5.2.8-standalone/home/log/atlassian-jira.log

Memory Information:
Total Memory: 682 MB
Free Memory: 464 MB
Used Memory: 218 MB
Total PermGen Memory: 256 MB
Free PermGen Memory: 93 MB
Used PermGen Memory: 162 MB

System Information:
System Date : Monday, 18 Mar 2013
System Time : 17:58:55 -0300
Current Working Directory : /opt/Atlassian/atlassian-jira-5.2.8-standalone/install/bin
Java Version : 1.6.0_35
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 20.10-b01
Java Runtime : Java(TM) SE Runtime Environment
Java VM : Java HotSpot(TM) 64-Bit Server VM
User Name : tiago
User Timezone : America/Sao_Paulo
User Locale : English (United States)
System Encoding : UTF-8
Operating System : Linux 3.2.0-38-generic
OS Architecture : amd64
Application Server Container :
Database type : mysql
Database JNDI address : mysql jdbc:mysql://localhost:3306/jira528?useUnicode=true&characterEncoding=UTF8&sessionVariables=storage_engine=InnoDB
Database URL : Hidden
Database version : 5.5.29-0ubuntu0.12.04.2
Database driver : MySQL-AB JDBC Driver mysql-connector-java-5.1.22 ( Revision: ${bzr.revision-id} )
External user management : OFF
JVM Input Arguments : -Djava.util.logging.config.file=/opt/Atlassian/atlassian-jira-5.2.8-standalone/install/conf/logging.properties -XX:MaxPermSize=256m -Xms256m -Xmx768m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Djira.jelly.on=true -Dmail.smtp.localhost=localhost -Dmail.mime.decodeparameters -XX:+PrintGCDateStamps -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/opt/Atlassian/atlassian-jira-5.2.8-standalone/install/endorsed -Dcatalina.base=/opt/Atlassian/atlassian-jira-5.2.8-standalone/install -Dcatalina.home=/opt/Atlassian/atlassian-jira-5.2.8-standalone/install -Djava.io.tmpdir=/opt/Atlassian/atlassian-jira-5.2.8-standalone/install/temp

Language Info:
Installed languages: 	English (UK)
English (United States)
French (France)
German (Germany)
Japanese (Japan)
Spanish (Spain)
Default language: 	English (United States) - System Default

Request Information:
- Request URL: http://localhost:8090/500page.jsp
- Scheme: http
- Server: localhost
- Port: 8090
- URI: /500page.jsp
- Context Path:
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:

Request Attributes
- javax.servlet.forward.request_uri : /secure/admin/user/AddUser.jspa
- javax.servlet.forward.context_path :
- javax.servlet.forward.servlet_path : /secure/admin/user/AddUser.jspa
- jira.session.max.inactive.interval : 18000
- com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true
- os_securityfilter_already_filtered : true
- com.newrelic.agent.TRANSACTION_NAME : /secure/admin/*
- jira.request.time.micros : 0
- atlassian.core.seraph.original.url : /secure/admin/user/AddUser.jspa
- javax.servlet.error.servlet_name : action
- com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true
- com.atlassian.gzipfilter.GzipFilter_already_filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- loginfilter.already.filtered : true
- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@44960990
- com.atlassian.jira.web.filters.JiraLastFilter_alreadyfiltered : true
- gzipMimeTypes : text/.*,application/x-javascript,application/javascript,application/xml,application/xhtml\+xml,application/json
- com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true
- javax.servlet.error.message :
- jira.session.last.accessed.time : 1363640318100
- webwork.result : Value stack =========== ===========
- jira.request.username : admin
- jira.websudo.request : true
- javax.servlet.error.request_uri : /secure/admin/user/AddUser.jspa
- com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true
- com.atlassian.seraph.auth.LoginReason : OK
- jira.webwork.cleanup : false
- jira.request.id : 1078x41x1
- javax.servlet.error.status_code : 500
- com.atlassian.labs.botkiller.BotKillerFilter : true
- jira.request.start.millis : 1363640335152
- com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true
- com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true
- jira.request.assession.id : 1av8a9j
- com.atlassian.gzipfilter.org.tuckey.web.filters.urlrewrite.RuleMatched : true
- javax.servlet.error.exception : javax.servlet.ServletException: java.lang.reflect.UndeclaredThrowableException

Request Logging
0 log statements generated by this request:

Listeners
 - Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener)
 - Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
 - Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services
 - Backup Service (com.atlassian.jira.service.services.export.ExportService)
   - Delay: 720 minutes
   - USE_DEFAULT_DIRECTORY: true
 - Jelly (com.atlassian.jira.jelly.service.JellyService)
   - Delay: 2 minutes
   - input-file: /opt/Atlassian/atlassian-jira-5.2.8-standalone/jelly.jls
   - output-file: /opt/Atlassian/atlassian-jira-5.2.8-standalone/jelly.log
 - Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
   - Delay: 1 minutes
 - NotificationCacheUpdateJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 1440 minutes
   - pluginJobName: NotificationCacheUpdateJob-job
   - repeatInterval: 86400000
   - initiallyFired: true
 - PluginLicenseExpiryJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 1440 minutes
   - pluginJobName: PluginLicenseExpiryJob-job
   - repeatInterval: 86400000
   - initiallyFired: true
 - Service Provider Session Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 480 minutes
   - pluginJobName: Service Provider Session Remover
   - repeatInterval: 28800000
   - initiallyFired: false
 - com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 1 minutes
   - pluginJobName: com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job
   - repeatInterval: 60000
   - initiallyFired: true
 - com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 14 minutes
   - pluginJobName: com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor
   - repeatInterval: 300000
   - initiallyFired: false

Plugins
 - ActiveObjects Plugin - OSGi Bundle 0.19.16 - Plugin by Atlassian
   - Enabled
 - Admin Menu Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation
   - Enabled
 - Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation
   - Enabled
 - Applinks Product Plugin 3.10.4 - Plugin by Atlassian
   - Enabled
     - build: 10
 - Atlassian - Administration - Quick Search - JIRA 1.1.1 - Plugin by Atlassian
   - Enabled
 - Atlassian Bot Session Killer 1.7.2.1 - Plugin by Atlassian
   - Enabled
 - Atlassian Custom Apps Plugin 1.15 - Plugin by Atlassian
   - Enabled
 - Atlassian Embedded Crowd - Administration Plugin 1.4.5 - Plugin by Atlassian
   - Enabled
 - Atlassian Gadgets OAuth Service Provider Plugin 3.2.0-m2-1 - Plugin by Atlassian
   - Enabled
 - Atlassian GreenHopper 6.1.4 - Plugin by Atlassian
   - Enabled
     - post.install.url: /secure/RapidStart.jspa
     - configure.url: /secure/GHGeneralConfiguration.jspa?decorator=admin
     - post.update.url: /plugins/servlet/greenhopper/whats-new
     - plugin-icon: includes/images/upm/plugin-icon.png
     - plugin-logo: includes/images/upm/plugin-logo.png
     - atlassian-licensing-enabled: true
 - Atlassian JIRA - Admin Helper Plugin 1.6 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Atlassian JIRA - Plugins - Admin Summary Component 5.2.8 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Application Properties 5.2.8 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Closure Template Renderer 5.2.8 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Common AppLinks Based Issue Link Plugin 5.2.8 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - Confluence Link 5.2.8 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - Gadgets Plugin 5.2.8 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Header Plugin 5.2.8 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Invite User 1.6 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Issue Navigation 1.1.25.20 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Issue Web Link 5.2.8 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 5.2.8 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Mail Plugin 5.2.21.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - My JIRA Home 5.2.8 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - OAuth Consumer SPI 5.2.8 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - OAuth Service Provider SPI 5.2.8 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Project Config Plugin 5.2.8 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.54 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - REST Plugin 5.2.8 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Remote JIRA Link 5.2.8 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - SAL Plugin 5.2.8 - Plugin by Atlassian Software Systems
   - Enabled
 - Atlassian JIRA - Plugins - Share Content Component 5.2.8 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - User Profile Plugin 1.1.0 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - View Issue Panels 5.2.8 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian Navigation Links Plugin 1.3.16 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Admin Plugin 1.6.1 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Consumer Plugin 1.6.1 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Consumer SPI 1.6.1 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Service Provider Plugin 1.6.1 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Service Provider SPI 1.6.1 - Plugin by Atlassian
   - Enabled
 - Atlassian REST - Module Types 2.7.1 - Plugin by Atlassian
   - Enabled
 - Atlassian Remote Apps - Plugin 0.4.518.3 - Plugin by Atlassian
   - Enabled
 - Atlassian Soy Templates - Plugin 1.1.3 - Plugin by Atlassian
   - Enabled
 - Atlassian Template Renderer API 1.4.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian Template Renderer Velocity 1.6 Plugin 1.4.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian UI Plugin 5.0-m10 - Plugin by Atlassian
   - Enabled
 - Atlassian Universal Plugin Manager Plugin 2.7.10 - Plugin by Atlassian
   - Enabled
 - Browse Project Operations Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Content Link Resolvers Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Crowd REST API 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Crowd REST API 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Custom Field Types & Searchers 1.0 - Plugin by Atlassian
   - Enabled
 - Embedded Gadgets Plugin 3.2.0-m2-1 - Plugin by Atlassian
   - Enabled
 - English (United Kingdom) Language Pack 5.2.8 - Plugin by Atlassian
   - Enabled
 - English (United States) Language Pack 5.2.8 - Plugin by Atlassian
   - Enabled
 - FishEye Plugin 5.2.9 - Plugin by Atlassian Software Systems
   - Enabled
 - Gadget Dashboard Plugin 3.2.0-m2-1 - Plugin by Atlassian
   - Enabled
 - Gadget Directory Plugin 3.2.0-m2-1 - Plugin by Atlassian
   - Enabled
 - Gadget Spec Publisher Plugin 3.2.0-m2-1 - Plugin by Atlassian
   - Enabled
 - HipChat 1.1.13 - Plugin by Atlassian
   - Enabled
     - configure.url: /secure/admin/HipChatConfiguration!default.jspa
 - ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Issue Operations Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Issue Tab Panels Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Issue Views Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - JDOM DOM Processor 1.0.0 - Plugin by SpringSource
   - Enabled
 - JIRA Active Objects SPI implementation 0.19.16 - Plugin by Atlassian Software Systems
   - Enabled
 - JIRA Activity Stream Plugin 5.2.0 - Plugin by Atlassian
   - Enabled
 - JIRA Bamboo Plugin 5.2.1 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
     - configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa
 - JIRA Base URL Plugin 1.4 - Plugin by Atlassian
   - Enabled
 - JIRA Footer 1.0 - Plugin by Atlassian
   - Enabled
 - JIRA French (France) Language Pack 5.2.7-v2r2350-2013-02-25 - Plugin by Atlassian Community
   - Enabled
 - JIRA German (Germany) Language Pack 5.2.7-v2r5692-2013-02-25 - Plugin by Atlassian Community
   - Enabled
 - JIRA Importers Plugin (JIM) 5.0.3 - Plugin by Atlassian
   - Enabled
 - JIRA Issue Collector Plugin 1.2.9 - Plugin by Atlassian
   - Enabled
 - JIRA JSON-RPC Plugin 1.0.4 - Plugin by Atlassian Software
   - Enabled
 - JIRA Japanese (Japan) Language Pack 5.2.7-v2r15295-2013-02-22 - Plugin by Atlassian Community
   - Enabled
 - JIRA Monitoring Plugin 05.5.4 - Plugin by Atlassian
   - Enabled
 - JIRA Spanish (Spain) Language Pack 5.2.7-v2r12784-2013-02-25 - Plugin by Atlassian Community
   - Enabled
 - JIRA Streams Inline Actions Plugin 5.2.0 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - JIRA Time Zone Detection plugin 1.6 - Plugin by Atlassian
   - Enabled
 - JIRA Usage Hints 1.0 - Plugin by Atlassian
   - Enabled
 - JIRA WebHooks Plugin 1.0.8 - Plugin by Atlassian
   - Enabled
 - JIRA Welcome Plugin 1.1.34 - Plugin by Atlassian
   - Enabled
 - JIRA iCalendar Plugin 1.0.12 - Plugin by Atlassian
   - Enabled
 - JQL Functions 1.0 - Plugin by Atlassian
   - Enabled
 - JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Jira Data Generator 1.2 - Plugin by Atlassian
   - Enabled
 - Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Notifications and Tasks - Common Plugin 1.1.9 - Plugin by Atlassian
   - Enabled
 - Notifications and Tasks - JIRA Provider Plugin 1.1.9 - Plugin by Atlassian
   - Enabled
 - Opensocial Plugin 3.2.0-m2-1 - Plugin by Atlassian
   - Enabled
 - Preset Filters Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Project Panels Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Project Role Actors Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems
   - Enabled
 - ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource
   - Enabled
 - RPC JIRA Plugin 5.1.3 - Plugin by Atlassian
   - Enabled
 - Renderer Component Factories Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Renderer Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Reports Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Streams API 5.2.0 - Plugin by Atlassian
   - Enabled
 - Streams Core Plugin 5.2.0 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Streams Inline Actions Plugin 5.2.0 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Streams Plugin 5.2.0 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Streams SPI 5.2.0 - Plugin by Atlassian
   - Enabled
 - Streams Third Party Provider Plugin 5.2.0 - Plugin by Atlassian
   - Enabled
 - Support Tools Plugin 3.0.11 - Plugin by Atlassian Support
   - Enabled
 - Top Navigation Bar 1.0 - Plugin by Atlassian
   - Enabled
 - User Format 1.0 - Plugin by Atlassian
   - Enabled
 - User Navigation Bar Sections 1.0 - Plugin by Atlassian
   - Enabled
 - User Profile Links 1.0 - Plugin by Atlassian
   - Enabled
 - User Profile Panels 1.0 - Plugin by Atlassian
   - Enabled
 - View Project Operations Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Web Resources Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Webwork Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Workflow Designer Plugin 3.0.0-m14 - Plugin by Atlassian
   - Enabled
 - Workflow Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - jira-help-tips 0.29 - Plugin by Atlassian
   - Enabled