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  1. Jira Data Center
  2. JRASERVER-3190

Network outage causes mail queue to break

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      > Because of changes in our network enviroment, JIRA
      > was not able to connect to the Mail Server.
      >
      > We fixed the problem and JIRA is now able
      > connect to the mail server - sending e-mails
      > with the "send testmail" runs perfectly.
      >
      > But ....
      >
      > .. JIRA still queues the mail - no sends
      > .. and "Flush mail queue" does not Flush the Queue
      >
      > Additional information:
      > - no entries in the Error Queue
      > - Mail Queue Service delay is set to 1min.

        1. fixqueue.jsp
          0.6 kB

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-3190

            Network outage causes mail queue to break

            XMLWordPrintable

              • Icon: Bug Bug
              • Resolution: Duplicate
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                > Because of changes in our network enviroment, JIRA
                > was not able to connect to the Mail Server.
                >
                > We fixed the problem and JIRA is now able
                > connect to the mail server - sending e-mails
                > with the "send testmail" runs perfectly.
                >
                > But ....
                >
                > .. JIRA still queues the mail - no sends
                > .. and "Flush mail queue" does not Flush the Queue
                >
                > Additional information:
                > - no entries in the Error Queue
                > - Mail Queue Service delay is set to 1min.

                  1. fixqueue.jsp
                    0.6 kB

                        Unassigned Unassigned
                        7ee5c68a815f Jeff Turner
                        Votes:
                        3 Vote for this issue
                        Watchers:
                        2 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            7ee5c68a815f Jeff Turner
                            Affected customers:
                            3 This affects my team
                            Watchers:
                            2 Start watching this issue

                              Created:
                              Updated:
                              Resolved: