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  1. Jira Data Center
  2. JRASERVER-31358

More than 1000 custom fields makes issue nav really slow in IE8

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      This bug is continuation of https://jira.atlassian.com/browse/JRA-30994 to address the performance issue for instance having more than 1000 custom fields when using JIRA on IE 8.

      While this is continuously being improved by Atlassian, we recommend the following suggestions:

      1. Use another browser or later version of IE
      2. Reduce the number custom field to below 1000 custom fields. Check this tips and tricks to reduce the number of custom fields.
      3. Get rid of the timeout message by increasing that timeout as per this Microsoft KB: http://support.microsoft.com/kb/175500

      If all else fails you could try installing Chrome Frame into IE 8 browsers - however there are a couple of known issues with the Chrome Frame.

            [JRASERVER-31358] More than 1000 custom fields makes issue nav really slow in IE8

            Edson Araujo made changes -
            Component/s New: Custom fields [ 55593 ]
            Regular Expression Original: Custom Fields.*: [0-9][0-9][0-9][0-9]
            Symptom Severity New: Severity 3 - Minor [ 15832 ]
            Bugfix Automation Bot made changes -
            Minimum Version New: 5.02
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2846541 ] New: JAC Bug Workflow v3 [ 2918784 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2586779 ] New: JAC Bug Workflow v2 [ 2846541 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1535642 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2586779 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 674727 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1535642 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v5 [ 659702 ] New: JIRA Bug Workflow w Kanban v6 [ 674727 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v5 [ 458110 ] New: JIRA Bug Workflow w Kanban v6 [ 659702 ]

            Jamie Echlin added a comment -

            Hi Dave,

            I tested this and found it was around 10% quicker over jira 5.2.4... but in absolute terms that means it's down to around 9s when changing filters instead of 10s.

            cheers, jamie

            Jamie Echlin added a comment - Hi Dave, I tested this and found it was around 10% quicker over jira 5.2.4... but in absolute terms that means it's down to around 9s when changing filters instead of 10s. cheers, jamie

              Unassigned Unassigned
              vkharisma vkharisma
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: