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  1. Jira Data Center
  2. JRASERVER-31358

More than 1000 custom fields makes issue nav really slow in IE8

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      This bug is continuation of https://jira.atlassian.com/browse/JRA-30994 to address the performance issue for instance having more than 1000 custom fields when using JIRA on IE 8.

      While this is continuously being improved by Atlassian, we recommend the following suggestions:

      1. Use another browser or later version of IE
      2. Reduce the number custom field to below 1000 custom fields. Check this tips and tricks to reduce the number of custom fields.
      3. Get rid of the timeout message by increasing that timeout as per this Microsoft KB: http://support.microsoft.com/kb/175500

      If all else fails you could try installing Chrome Frame into IE 8 browsers - however there are a couple of known issues with the Chrome Frame.

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            [JRASERVER-31358] More than 1000 custom fields makes issue nav really slow in IE8

            Jamie Echlin added a comment -

            Hi Dave,

            I tested this and found it was around 10% quicker over jira 5.2.4... but in absolute terms that means it's down to around 9s when changing filters instead of 10s.

            cheers, jamie

            Jamie Echlin added a comment - Hi Dave, I tested this and found it was around 10% quicker over jira 5.2.4... but in absolute terms that means it's down to around 9s when changing filters instead of 10s. cheers, jamie

            David Elkan (Inactive) added a comment -

            Jamie,

            The work involved should be positive all-round. Please feel free to evaluate JIRA 5.2.6 to see if it solves/improves your problem. Sorry for the delay in getting back to you.

            David Elkan (Inactive) added a comment - Jamie, The work involved should be positive all-round. Please feel free to evaluate JIRA 5.2.6 to see if it solves/improves your problem. Sorry for the delay in getting back to you.

            Jamie Echlin added a comment -

            Sounds good Dave. Does this only affect the initial page load? Where we see the delay is also in switching query, using eg the links on the left in the advanced view. This is not a full page reload.

            Jamie Echlin added a comment - Sounds good Dave. Does this only affect the initial page load? Where we see the delay is also in switching query, using eg the links on the left in the advanced view. This is not a full page reload.

            David Elkan (Inactive) added a comment -

            I've done another round of performance work on this issue testing in IE8 with 1500 custom fields for release in JIRA 5.2.6. The work I have done will further reduce the initial page load in all browsers (including IE8).

            David Elkan (Inactive) added a comment - I've done another round of performance work on this issue testing in IE8 with 1500 custom fields for release in JIRA 5.2.6. The work I have done will further reduce the initial page load in all browsers (including IE8).

            vkharisma added a comment -

            Thanks for your input Jamie. We have removed the Chrome frame from the list of suggestion above.

            vkharisma added a comment - Thanks for your input Jamie. We have removed the Chrome frame from the list of suggestion above.

            Jamie Echlin added a comment -

            Thanks Vicky. Option 2 is great, except it's not an option, unless Atlassian stop shrugging off JRA-29528 and JRA-29533.

            Jamie Echlin added a comment - Thanks Vicky. Option 2 is great, except it's not an option, unless Atlassian stop shrugging off JRA-29528 and JRA-29533 .

              Unassigned Unassigned
              vkharisma vkharisma
              Affected customers:
              1 This affects my team
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                Created:
                Updated:
                Resolved: