Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-31091

Provide better error descriptions for the new background indexing functionality

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Won't Do
    • None
    • None
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Summary:

      The current error displayed for background indexing doesn't always accurately represent the problem with the JIRA instance.

      Steps to Reproduce:

      1. Create a JIRA issue.
      2. Add a few comments.
      3. Delete the JIRA issue from jiraissue. The comments will be orphaned.
      4. Go to the re-index page.

      Expected Results:

      JIRA would either handle the orphaned records (in this example, comments) or display a different error.

      Actual Results:

      The error is displayed, as in the attached screenshot.

      Notes:

      This can be fixed with modification to the database, as in our How to Fix the JIRA is Unable to Perform a Background Re-Index at This Time Error KB.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              dcurrie@atlassian.com Dave C
              Votes:
              4 Vote for this issue
              Watchers:
              7 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: