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  1. Jira Data Center
  2. JRASERVER-30713

Java applet for attaching screenshots to case hangs on OS X 10.8.2

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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Java applet while attaching screenshots hangs on OS X 10.8.2 (64 bit) when pasting the image from clipboard, taken by ctrl-shift-apple-4 while using Safari 6.0.2.

      http://javatester.org/version.html reports that the bundled Java version with OS X is 1.6.0_34

      workaround
      Use the flash version: https://marketplace.atlassian.com/plugins/com.atlassian.plugins.jira-html5-attach-images

            [JRASERVER-30713] Java applet for attaching screenshots to case hangs on OS X 10.8.2

            Bugfix Automation Bot made changes -
            Minimum Version New: 5.02
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2846487 ] New: JAC Bug Workflow v3 [ 2928465 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2586683 ] New: JAC Bug Workflow v2 [ 2846487 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1529515 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2586683 ]
            jonah (Inactive) made changes -
            Description Original: Java applet while attaching screenshots hangs on OS X 10.8.2 (64 bit) when pasting the image from clipboard, taken by ctrl-shift-apple-4 while using Safari 6.0.2.

            http://javatester.org/version.html reports that the bundled Java version with OS X is 1.6.0_34

            *workaround*
            Use the flash version: https://marketplace.atlassian.com/plugins/com.atlassian.plugins.jira-html5-attach-images             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-30713].
              {panel}

            Java applet while attaching screenshots hangs on OS X 10.8.2 (64 bit) when pasting the image from clipboard, taken by ctrl-shift-apple-4 while using Safari 6.0.2.

            http://javatester.org/version.html reports that the bundled Java version with OS X is 1.6.0_34

            *workaround*
            Use the flash version: https://marketplace.atlassian.com/plugins/com.atlassian.plugins.jira-html5-attach-images
            jonah (Inactive) made changes -
            Link New: This issue relates to JRACLOUD-30713 [ JRACLOUD-30713 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: affects-server screenshot-applet New: affects-cloud affects-server screenshot-applet
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: screenshot-applet New: affects-server screenshot-applet
            Oswaldo Hernandez (Inactive) made changes -
            Component/s New: Issue - Attachments [ 11310 ]
            Component/s Original: Screenshot Applet [Deprecated] [ 12611 ]
            Labels New: screenshot-applet
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 664201 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1529515 ]

              Unassigned Unassigned
              a2c3479fa836 Tbricks AB
              Affected customers:
              11 This affects my team
              Watchers:
              24 Start watching this issue

                Created:
                Updated:
                Resolved: