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Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 6.0-OD-09
Affects Version/s: 5.2
Component/s: None
Labels:
- affects-server
- ldap
- nitro
- warranty

Introduced in Version:
5.02
Bug Fix Policy:
View Atlassian Server bug fix policy

Symptoms

When connecting a directory to LDAP via SSL you will see an error like this in the web browser:

Connection test failed. Response from the server:
localhost:636; nested exception is javax.naming.CommunicationException: localhost:636 [Root exception is java.lang.RuntimeException: Unable to set hostname verification on SSLSocket]

In the log file there will be an entry like this:

2012-11-18 18:46:38,147 QuartzWorker-1 ERROR      [atlassian.crowd.directory.DbCachingDirectoryPoller] Error occurred while refreshing the cache for directory [ 10000 ].
com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.CommunicationException: localhost:636; nested exception is javax.naming.CommunicationException: localhost:636 [Root exception is java.lang.RuntimeException: Unable to set hostname verification on SSLSocket]
        at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntitiesWithRequestControls(SpringLDAPConnector.java:416)
        at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntities(SpringLDAPConnector.java:384)
        at com.atlassian.crowd.directory.SpringLDAPConnector.searchUserObjects(SpringLDAPConnector.java:574)
        at com.atlassian.crowd.directory.SpringLDAPConnector.searchUsers(SpringLDAPConnector.java:944)
        at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.findAllRemoteUsers(RemoteDirectoryCacheRefresher.java:41)
        at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.synchroniseAllUsers(RemoteDirectoryCacheRefresher.java:60)
        at com.atlassian.crowd.directory.ldap.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:40)
        at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:619)
        at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:63)
        at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50)
        at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJob.execute(DirectoryPollerJob.java:34)
        at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
        at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72)
        at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
Caused by: org.springframework.ldap.CommunicationException: localhost:636; nested exception is javax.naming.CommunicationException: localhost:636 [Root exception is java.lang.RuntimeException: Unable to set hostname verification on SSLSocket]
        at org.springframework.ldap.support.LdapUtils.convertLdapException(LdapUtils.java:98)
        at org.springframework.ldap.core.support.AbstractContextSource.createContext(AbstractContextSource.java:266)
        at org.springframework.ldap.core.support.AbstractContextSource.getContext(AbstractContextSource.java:106)
        at org.springframework.ldap.core.support.AbstractContextSource.getReadWriteContext(AbstractContextSource.java:138)
        at org.springframework.ldap.transaction.compensating.manager.TransactionAwareContextSourceProxy.getReadWriteContext(TransactionAwareContextSourceProxy.java:94)
        at org.springframework.ldap.transaction.compensating.manager.TransactionAwareContextSourceProxy.getReadOnlyContext(TransactionAwareContextSourceProxy.java:65)
        at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:287)
        at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:237)
        at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:624)
        at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:535)
        at com.atlassian.crowd.directory.ldap.LdapTemplateWithClassLoaderWrapper$1.call(LdapTemplateWithClassLoaderWrapper.java:56)
        at com.atlassian.crowd.directory.ldap.LdapTemplateWithClassLoaderWrapper$1.call(LdapTemplateWithClassLoaderWrapper.java:53)
        at com.atlassian.crowd.directory.ldap.LdapTemplateWithClassLoaderWrapper.invokeWithContextClassLoader(LdapTemplateWithClassLoaderWrapper.java:43)
        at com.atlassian.crowd.directory.ldap.LdapTemplateWithClassLoaderWrapper.search(LdapTemplateWithClassLoaderWrapper.java:53)
        at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntitiesWithRequestControls(SpringLDAPConnector.java:412)
        ... 13 more
Caused by: javax.naming.CommunicationException: localhost:636 [Root exception is java.lang.RuntimeException: Unable to set hostname verification on SSLSocket]
        at com.sun.jndi.ldap.Connection.<init>(Unknown Source)
        at com.sun.jndi.ldap.LdapClient.<init>(Unknown Source)
        at com.sun.jndi.ldap.LdapClient.getInstance(Unknown Source)
        at com.sun.jndi.ldap.LdapCtx.connect(Unknown Source)
        at com.sun.jndi.ldap.LdapCtx.<init>(Unknown Source)
        at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(Unknown Source)
        at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(Unknown Source)
        at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(Unknown Source)
        at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(Unknown Source)
        at javax.naming.spi.NamingManager.getInitialContext(Unknown Source)
        at javax.naming.InitialContext.getDefaultInitCtx(Unknown Source)
        at javax.naming.InitialContext.init(Unknown Source)
        at javax.naming.ldap.InitialLdapContext.<init>(Unknown Source)
        at org.springframework.ldap.core.support.LdapContextSource.getDirContextInstance(LdapContextSource.java:43)
        at org.springframework.ldap.core.support.AbstractContextSource.createContext(AbstractContextSource.java:254)
        ... 26 more
Caused by: java.lang.RuntimeException: Unable to set hostname verification on SSLSocket
        at com.atlassian.crowd.directory.ssl.LdapHostnameVerificationSSLSocketFactory.makeUseLdapVerification(LdapHostnameVerificationSSLSocketFactory.java:85)
        at com.atlassian.crowd.directory.ssl.LdapHostnameVerificationSSLSocketFactory.createSocket(LdapHostnameVerificationSSLSocketFactory.java:125)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.sun.jndi.ldap.Connection.createSocket(Unknown Source)
        ... 41 more
Caused by: java.lang.NoSuchMethodException: sun.security.ssl.SSLSocketImpl.trySetHostnameVerification(java.lang.String)
        at java.lang.Class.getMethod(Unknown Source)
        at com.atlassian.crowd.directory.ssl.LdapHostnameVerificationSSLSocketFactory.makeUseLdapVerification(LdapHostnameVerificationSSLSocketFactory.java:80)
        ... 47 more

Steps to Reproduce

Run JIRA using Java 7, not Java 6 - Java 7 is listed as a supported platform
Import SSL certificate of the LDAP server into JIRA's JVM keystore as per normal procedure
Add an LDAP directory, attempt to configure using SSL
Observe the error message and log entry described above

Workaround

Use Java 6

is caused by

CWD-2739 SSLSocketImpl.trySetHostnameVerification breaks under JDK 7

Closed

CWD-2740 Support running Crowd under JDK 7

Closed

is related to

CONFSERVER-26523 Can't connect to LDAP over SSL when using Java 7

Closed

relates to

JRASERVER-24515 JIRA should support the use of TLS - SNI

Closed

is incorporated by: JRADEV-11821 Loading...

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