Generated thumbnails are color inverted

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    • 5.01
    • 2
    • Severity 3 - Minor
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      Atlassian Update – 06 November 2019

      Hi everyone,

      After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out.

      Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy.

      To see what the Jira team is currently working on and has recently delivered see the following dashboards:

      We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments.

      Thank you,

      Pawel Drygas,

      Jira Server Bugmaster

      Show
      Atlassian Update – 06 November 2019 Hi everyone, After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out . Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments. Thank you, Pawel Drygas, Jira Server Bugmaster

      Certain image when uploaded into JIRA, the thumbnails creation are color inverted.

      For example, you can see that the thumbnail in this bug report the color is inverted but when you clicked on it and the image is viewed in the original size, the color of the image is displayed fine.

      However, this issue is image specific and not easily reproducible with any images regardless of the image extension.

      My guess is that JIRA is using an image library that does not recognized this special image type. The same issue is not observed when the same image is attached to Gmail or Flickr.

      Same issue is also observed in Confluence.

      Workaround:

      Convert the image to another image format would solve the problem.

        1. 111024_gpm_pmo_301.jpg
          111024_gpm_pmo_301.jpg
          19 kB

            Assignee:
            Unassigned
            Reporter:
            Hanis Suhailah (Inactive)
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            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: