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Type:
Suggestion
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Resolution: Won't Do
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None
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Component/s: Email notifications
NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
Emails from a server will use JIRA or Local timezones (semi unpredictably), never user configured timezones.
Steps to reproduce:
- Configure your user to use non JIRA default timezones. In my test I used America - GMT -8 Los Angelas.
- Configure JIRA to auto detect system time.
- Enable notify me on my changes in the user profile
- Enable email notifications on a project
- Configure an outbound email server
- Create an issue, and verify that the time in the email is correct.
- Shut down the instance.
- Change the timezone on instance host. In my case, I used GMT-6 Chicago.
- Bring the instance back online.
- Create an issue and see the time. Time will be matched to LOCAL AND JIRA. IGNORES USER SETTING
- Change JIRA to use GMT-8 Los Angelas.
- Create an issue and see the email. Time will be matched to JIRA. IGNORES LOCAL TIME AND USER TIME, ONLY VIEWS JIRA TIME
- Change JIRA time to GMT -6 Chicago.
- Shut down JIRA.
- Change local time to GMT -8.
- Start JIRA.
- Create an issue. Time will be matched to LOCAL. IGNORES JIRA TIME AND USER TIME, ONLY VIEWS LOCAL TIME
- relates to
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JRACLOUD-29335 Time in email ignores user set timezone and other shenanigans
- Closed