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Details

Type: Bug
Resolution: Fixed
Priority: High
Fix Version/s: 5.1.6, 5.2
Affects Version/s: 5.1.1, 5.1.2, 5.1.3
Component/s: None
Labels:
Environment:

Large JIRA standalone in Linux or Windows 7

Introduced in Version:
5.01
Bug Fix Policy:
View Atlassian Server bug fix policy

Description

Very large JIRA instance will throws error below when trying to generate the XML backup data:

 main ERROR      [jira.bc.dataimport.DefaultExportService] Error during XML backup.
org.apache.commons.compress.archivers.zip.Zip64RequiredException: entities.xml's size exceeds the limit of 4GByte.
	at org.apache.commons.compress.archivers.zip.ZipArchiveOutputStream.handleSizesAndCrc(ZipArchiveOutputStream.java:525)
	at org.apache.commons.compress.archivers.zip.ZipArchiveOutputStream.closeArchiveEntry(ZipArchiveOutputStream.java:457)
	at com.atlassian.jira.bc.dataimport.DefaultExportService.export(DefaultExportService.java:75)

At the moment, instance with more than 600,000 issues is affected by this.

As a workaround, please use the database backup instead of XML backup data.

Attachments

Issue Links

is duplicated by

JRASERVER-34831 JIRA Full backup to XML - ZIP 4GB limitation.

Closed

is caused by: JSTDEV-1914 Loading...

is related to: JSP-134445 Loading...; JSP-134731 Loading...; JRADEV-14354 Loading...

Activity

People

Assignee:: crf

Reporter:: Janet Albion (Inactive)

Votes:: 2 Vote for this issue

Watchers:: 6 Start watching this issue

Dates

Created:: 13/Aug/2012 9:55 AM

Updated:: 28/Mar/2019 12:07 AM

Resolved:: 16/Sep/2012 11:48 PM