JIRA throws error 'org.apache.commons.compress.archivers.zip.Zip64RequiredException: entities.xml's size exceeds the limit of 4GByte' when generating XML backup data

XMLWordPrintable

    • 5.01

      Very large JIRA instance will throws error below when trying to generate the XML backup data:

       main ERROR      [jira.bc.dataimport.DefaultExportService] Error during XML backup.
org.apache.commons.compress.archivers.zip.Zip64RequiredException: entities.xml's size exceeds the limit of 4GByte.
	at org.apache.commons.compress.archivers.zip.ZipArchiveOutputStream.handleSizesAndCrc(ZipArchiveOutputStream.java:525)
	at org.apache.commons.compress.archivers.zip.ZipArchiveOutputStream.closeArchiveEntry(ZipArchiveOutputStream.java:457)
	at com.atlassian.jira.bc.dataimport.DefaultExportService.export(DefaultExportService.java:75)

      At the moment, instance with more than 600,000 issues is affected by this.

      As a workaround, please use the database backup instead of XML backup data.

            Assignee:
            crf
            Reporter:
            Janet Albion (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: