Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-29202

JIRA Should Handle Deleted LDAP User(s) Better

XMLWordPrintable

    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      When LDAP users are deleted in the LDAP server JIRA will automatically delete the users on JIRA side during the next synchronization.

      This behavior would cause a known issue which is documented on knowledge base article here:

      It would be great if JIRA would be able to do the following scenarios:

      Option 1

      1. User deleted on LDAP server
      2. JIRA synchronize with LDAP server and understand that there are missing users
      3. JIRA check if the users have created any content on JIRA
      4. If the users have created any content JIRA would keep the users and deactivate it for licensing purposes

      Option 1

      1. User deleted on LDAP server
      2. JIRA synchronize with LDAP server and understand that there are missing users
      3. JIRA check if the users have created any content on JIRA
      4. JIRA deleted the user on LDAP directory
      5. Re-create the user in "Internal Directory"
      6. Deactivate it for licensing purposes

            Unassigned Unassigned
            scahyadiputra Septa Cahyadiputra (Inactive)
            Votes:
            4 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: