Upgrade Failed due to Internal Directory is excluded from osuser.xml

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    • 3.13

      Summary of The Bug

      Upgrading JIRA failed during the user management migration with the following message thrown in atlassian-jira.log:

      2012-07-23 23:49:07,154 main INFO      [atlassian.jira.upgrade.UpgradeManagerImpl] ___ Performing Upgrade ____________________
2012-07-23 23:49:09,212 main INFO      [atlassian.jira.upgrade.UpgradeManagerImpl] Performing Upgrade Task: Migrate User Directory configuration
2012-07-23 23:49:09,363 main INFO      [jira.upgrade.tasks.UpgradeTask_Build601] The following OSUser providers have been detected in the osuser.xml file.
2012-07-23 23:49:09,363 main INFO      [jira.upgrade.tasks.UpgradeTask_Build601] com.opensymphony.user.provider.ldap.LDAPCredentialsProvider
2012-07-23 23:49:09,363 main ERROR      [atlassian.jira.upgrade.UpgradeManagerImpl] Errors during Upgrade Task: Migrate User Directory configuration
2012-07-23 23:49:09,364 main ERROR      [atlassian.jira.upgrade.UpgradeManagerImpl] Errors occurred during upgrade:
2012-07-23 23:49:09,364 main ERROR      [atlassian.jira.upgrade.UpgradeManagerImpl] Upgrade Error: JIRA is unable to migrate the User Directory configuration because the osuser.xml file does not contain a recognized configuration.<br/>Please see <a href="http://docs.atlassian.com/jira/docs-044/Upgrading+JIRA">Upgrading JIRA</a> for details.

      Cause of the Bug

      The cause of the bug is due to osuser.xml only contain external user management (eg: LDAP) configured on it and no internal repository configured.

      Example of problematic osuser.xml

      <opensymphony-user>
     <authenticatorclass="com.opensymphony.user.authenticator.SmartAuthenticator" />
     <provider class="com.opensymphony.user.provider.ldap.LDAPCredentialsProvider">
     <property name="java.naming.factory.initial">com.sun.jndi.ldap.LdapCtxFactory</property>
     <property name="java.naming.provider.url">ldap://10.60.x.xxx:3268</property>
     <property name="searchBase">dc=xxxxxxxx,dc=internal</property>
     <property name="uidSearchName">cn</property>
     
     <property name="java.naming.security.principal">CN=xxx,dc=xxxxxxxx,dc=internal</property>
     <property name="java.naming.security.credentials">xxxxx</property>
     
     <property name="exclusive-access">true</property>
    </provider>
</opensymphony-user>

      Workaround

      In order to workaround this bug, internal repository configuration needs to be added into the osuser.xml before re-try the upgrade process:

      
<opensymphony-user>
     <authenticatorclass="com.opensymphony.user.authenticator.SmartAuthenticator" />
     <provider class="com.opensymphony.user.provider.ldap.LDAPCredentialsProvider">
     <property name="java.naming.factory.initial">com.sun.jndi.ldap.LdapCtxFactory</property>
     <property name="java.naming.provider.url">ldap://10.60.x.xxx:3268</property>
     <property name="searchBase">dc=xxxxxxxx,dc=internal</property>
     <property name="uidSearchName">cn</property>
     
     <property name="java.naming.security.principal">CN=xxx,dc=xxxxxxxx,dc=internal</property>
     <property name="java.naming.security.credentials">xxxxx</property>
     
     <property name="exclusive-access">true</property>
    </provider>

    <provider class="com.atlassian.jira.user.osuser.JiraOFBizCredentialsProvider">
        <property name="exclusive-access">true</property>
    </provider>
 
    <provider class="com.atlassian.jira.user.osuser.JiraOFBizProfileProvider">
        <property name="exclusive-access">true</property>
    </provider>
 
    <provider class="com.atlassian.jira.user.osuser.JiraOFBizAccessProvider">
        <property name="exclusive-access">true</property>
    </provider>
</opensymphony-user>

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          Septa Cahyadiputra

            Assignee:
            Unassigned
            Reporter:
            Septa Cahyadiputra (Inactive)
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              Created:
              Updated:
              Resolved: