The machine has 620 MB RAM under Windows 2000 with JDK 1.4.1_01! The scheduler and the hand made backup produce this message. After a restart of the tomcat one backup will be create from JIRA!

catalina.bat of the tomcat:
rem Execute Java with the applicable properties
if not "%JPDA%" == "" goto doJpda
if not "%SECURITY_POLICY_FILE%" == "" goto doSecurity
%_EXECJAVA% %JAVA_OPTS% -Xms256m -Xmx384m %CATALINA_OPTS% %DEBUG_OPTS% -Djava.endorsed.dirs="%JAVA_ENDORSED_DIRS%" -classpath "%CLASSPATH%" -Dcatalina.base="%CATALINA_BASE%" -Dcatalina.home="%CATALINA_HOME%" -Djava.io.tmpdir="%CATALINA_TMPDIR%" %MAINCLASS% %CMD_LINE_ARGS% %ACTION%
goto end
:doSecurity
%_EXECJAVA% %JAVA_OPTS% -Xms256m -Xmx384m %CATALINA_OPTS% %DEBUG_OPTS% -Djava.endorsed.dirs="%JAVA_ENDORSED_DIRS%" -classpath "%CLASSPATH%" -Djava.security.manager -Djava.security.policy=="%SECURITY_POLICY_FILE%" -Dcatalina.base="%CATALINA_BASE%" -Dcatalina.home="%CATALINA_HOME%" -Djava.io.tmpdir="%CATALINA_TMPDIR%" %MAINCLASS% %CMD_LINE_ARGS% %ACTION%
goto end
:doJpda
if not "%SECURITY_POLICY_FILE%" == "" goto doSecurityJpda
%_EXECJAVA% %JAVA_OPTS% -Xms256m -Xmx384m %CATALINA_OPTS% -Xdebug -Xrunjdwp:transport=%JPDA_TRANSPORT%,address=%JPDA_ADDRESS%,server=y,suspend=n %DEBUG_OPTS% -Djava.endorsed.dirs="%JAVA_ENDORSED_DIRS%" -classpath "%CLASSPATH%" -Dcatalina.base="%CATALINA_BASE%" -Dcatalina.home="%CATALINA_HOME%" -Djava.io.tmpdir="%CATALINA_TMPDIR%" %MAINCLASS% %CMD_LINE_ARGS% %ACTION%
goto end
:doSecurityJpda
%_EXECJAVA% %JAVA_OPTS% -Xms256m -Xmx384m %CATALINA_OPTS% -Xrunjdwp:transport=%JPDA_TRANSPORT%,address=%JPDA_ADDRESS%,server=y,suspend=n %DEBUG_OPTS% -Djava.endorsed.dirs="%JAVA_ENDORSED_DIRS%" -classpath "%CLASSPATH%" -Djava.security.manager -Djava.security.policy=="%SECURITY_POLICY_FILE%" -Dcatalina.base="%CATALINA_BASE%" -Dcatalina.home="%CATALINA_HOME%" -Djava.io.tmpdir="%CATALINA_TMPDIR%" %MAINCLASS% %CMD_LINE_ARGS% %ACTION%
goto end

:end

the message from the server.

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: Servlet execution threw an exception
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:129)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:61)
at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:40)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.core.security.SecurityFilter.doFilter(SecurityFilter.java:170)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.core.security.LoginFilter.doFilter(LoginFilter.java:190)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.jira.web.filters.AppConsistencyFilter.doFilter(AppConsistencyFilter.java:112)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.jira.web.filters.EncodingFilter.doFilter(EncodingFilter.java:48)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:260)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2396)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:170)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:405)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:380)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:508)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:533)
at java.lang.Thread.run(Thread.java:536)

root cause

java.lang.OutOfMemoryError