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  1. Jira Data Center
  2. JRASERVER-28630

CreateOrCommentHandler: add new option to use first "To"-email to set assignee of newly-created issues

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    • Icon: Suggestion Suggestion
    • Resolution: Won't Fix
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      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      It is already possible to set a specific assignee for a via-email-created issue with the "CC Assignee"-flag. (CreateOrCommentHandler)

      This is not really intuitive for the user, as the CC field is also used to add watchers to the issue.

      It would be better to use the first "To"-Email found (of course only emails different to the catch-email-address).
      In case there is more than 1 additional "To"-email-address, these user(s) should become watcher(s) too.

      Usage example:
      To:

      {catchemail}

      ,

      {Assignee}

      ,

      {Watcher1}

      ,

      {Watcher2}

      CC:

      {Watcher3}

      ,

      {Watcher4}

      ...

              Unassigned Unassigned
              51b8d674899d Christoph Ebner von Eschenbach
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                Created:
                Updated:
                Resolved: