NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Im having problems with the FROM email when i share or i mention anyone.

      If jira send any notification, the from is "User fullname - email: jira@localhost.com" this email is the localhost smtp from the server.

      The problem is when i Share an issue or mention anyone in a comment.

      The from of this notification when i mention or share is the user email, not the outgoing email used in normal notifications.

      Example:

      -From: $fullname (JIRA) <augusto.gregorio@mycompany.com>

      The problem using this email, is that when a email is send with this "from" to another exchange email @mycompany.com i get an error.

      If i mention anyone outside my exchange network theres no problem in sending the email because theres no server validation.

      So what i want is to change the from, so if any user mention or share, the email is send throw the Outgoing email: jira@localhost.com like all the automated notifications.

      Example:

      $fullname (jira) Correct Email Incorrect
      from: Augusto Gregorio (jira) <jira@localhost.com> USER PERSONAL EMAIL

      Please see attachment, and sorry for my english.

      Regards.
      Augusto.

        1. correct from.jpg
          correct from.jpg
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        2. incorrect from.jpg
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            [JRASERVER-27680] Email From problem

            No work has yet been logged on this issue.

              rsmart metapoint
              c1feebbd3ea2 Juan Augusto Gregorio
              Affected customers:
              3 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: