Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-27407

Using an em-dash in a Project name causes an error on Export from the Issue Navigator when the filter uses the project name as a defining attribute

    • 4.04
    • Severity 3 - Minor
    • Hide
      Atlassian Update – 06 December 2017

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.
      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 06 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

      Using an em-dash in a Project name causes an error on Export from the Issue Navigator when the filter uses the project name as a defining attribute

      (1) Create a project name that contains an em-dash
      (2) Filter on project = "Project – Name"
      (3) Select View> Excel (All Fields)

      We receive the attached error message.

      The work-around was to replace the em-dash (–) with the en-dash

        1. _thumb_13361.png
          _thumb_13361.png
          7 kB
        2. jira-export-error.png
          jira-export-error.png
          19 kB

            [JRASERVER-27407] Using an em-dash in a Project name causes an error on Export from the Issue Navigator when the filter uses the project name as a defining attribute

            Note: I accidentally uploaded the error thumbnail and then could not delete it.

            Elizabeth (Beth) Schaefermann added a comment - Note: I accidentally uploaded the error thumbnail and then could not delete it.

              Unassigned Unassigned
              432eb09a7b32 Elizabeth (Beth) Schaefermann
              Affected customers:
              0 This affects my team
              Watchers:
              0 Start watching this issue

                Created:
                Updated:
                Resolved: