[JRASERVER-27362] System Error Occurs when User Try to Delete Active Issue Priority

Type: Bug
Resolution: Fixed
Priority: Low (View bug fix roadmap)
Fix Version/s: 5.0.3
Affects Version/s: 5.0
Component/s: None
Labels:

Introduced in Version:
5
Bug Fix Policy:
View Atlassian Server bug fix policy

NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

Administration >> Issues >> Issues Attributes >> Priorities >> Add 'New Priority' >> Add
Create Issue >> Set Issue Priority >> 'New Priority' >> Create
Administration >> Issues >> Priorities >> Delete 'New Priority' >> Set New Priority for Matching Issues >> Delete >> System Error

com.atlassian.jira.exception.DataAccessException: Failed to remove priority '6'
	at com.atlassian.jira.config.DefaultPriorityManager.removePriority(DefaultPriorityManager.java:134)
	at com.atlassian.jira.web.action.admin.priorities.DeletePriority.doExecute(DeletePriority.java:69)
	at webwork.action.ActionSupport.execute(ActionSupport.java:165)
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143)
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

All issues which have priority going to be deleted should be moved to the intended priority but it is not working.

Workaround:

Do bulk edit to all the issues with the priority level that need to be deleted. Change all of them to another priority level, and then delete the intended priority level.

relates to

JRASERVER-27625 Cannot Delete Resolutions that are Associated with an Issue

Closed

JRACLOUD-27362 System Error Occurs when User Try to Delete Active Issue Priority

Closed

Bugfix Automation Bot made changes - 28/Mar/2019 12:05 AM

Minimum Version

New: 5

Owen made changes - 16/Oct/2018 12:58 AM

Workflow	Original: JAC Bug Workflow v2 [ 2846176 ]	New: JAC Bug Workflow v3 [ 2928402 ]
Status	Original: Resolved [ 5 ]	New: Closed [ 6 ]

Owen made changes - 25/Sep/2018 12:41 AM

Workflow

Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2586167 ]

New: JAC Bug Workflow v2 [ 2846176 ]

Ignat (Inactive) made changes - 01/Feb/2018 2:32 PM

Workflow

Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1537244 ]

New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2586167 ]

jonah (Inactive) made changes - 02/Apr/2017 10:00 AM

Description

Original: # _Administration >> Issues >> Issues Attributes >> Priorities >> Add 'New Priority' >> Add_
# _Create Issue >> Set Issue Priority >> 'New Priority' >> Create_
# _Administration >> Issues >> Priorities >> Delete 'New Priority' >> Set New Priority for Matching Issues >> Delete >> *System Error*_

{noformat}
com.atlassian.jira.exception.DataAccessException: Failed to remove priority '6'
at com.atlassian.jira.config.DefaultPriorityManager.removePriority(DefaultPriorityManager.java:134)
at com.atlassian.jira.web.action.admin.priorities.DeletePriority.doExecute(DeletePriority.java:69)
at webwork.action.ActionSupport.execute(ActionSupport.java:165)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205)
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143)
at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
{noformat}

All issues which have priority going to be deleted should be moved to the intended priority but it is not working.

h4. Workaround:
Do bulk edit to all the issues with the priority level that need to be deleted. Change all of them to another priority level, and then delete the intended priority level.

New: {panel:bgColor=#e7f4fa}
*NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-27362].
{panel}

# _Administration >> Issues >> Issues Attributes >> Priorities >> Add 'New Priority' >> Add_
# _Create Issue >> Set Issue Priority >> 'New Priority' >> Create_
# _Administration >> Issues >> Priorities >> Delete 'New Priority' >> Set New Priority for Matching Issues >> Delete >> *System Error*_

{noformat}
com.atlassian.jira.exception.DataAccessException: Failed to remove priority '6'
at com.atlassian.jira.config.DefaultPriorityManager.removePriority(DefaultPriorityManager.java:134)
at com.atlassian.jira.web.action.admin.priorities.DeletePriority.doExecute(DeletePriority.java:69)
at webwork.action.ActionSupport.execute(ActionSupport.java:165)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205)
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143)
at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
{noformat}

All issues which have priority going to be deleted should be moved to the intended priority but it is not working.

h4. Workaround:
Do bulk edit to all the issues with the priority level that need to be deleted. Change all of them to another priority level, and then delete the intended priority level.

jonah (Inactive) made changes - 02/Apr/2017 10:00 AM

Link

New: This issue relates to ~~JRACLOUD-27362~~ [ ~~JRACLOUD-27362~~ ]

Confluence Escalation Bot (Inactive) made changes - 16/Mar/2017 4:33 AM

Labels

Original: affects-server bughunt_java jira_support_backlog_pa

New: affects-cloud affects-server bughunt_java jira_support_backlog_pa

Confluence Escalation Bot (Inactive) made changes - 20/Feb/2017 12:42 AM

Labels

Original: bughunt_java jira_support_backlog_pa

New: affects-server bughunt_java jira_support_backlog_pa

Owen made changes - 07/Jul/2016 6:55 AM

Workflow

Original: JIRA Bug Workflow w Kanban v6 [ 665094 ]

New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1537244 ]

Oswaldo Hernandez (Inactive) made changes - 10/Apr/2014 12:51 AM

Workflow

Original: JIRA Bug Workflow w Kanban v5 [ 648491 ]

New: JIRA Bug Workflow w Kanban v6 [ 665094 ]

Assignee:: metapoint

Reporter:: Andromeda Sain [Atlassian]

Affected customers:: 3 This affects my team

Watchers:: 5 Start watching this issue

Created:: 02/Mar/2012 10:06 AM

Updated:: 28/Mar/2019 12:05 AM

Resolved:: 17/Apr/2012 2:44 AM

Details

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Workaround:

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