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Bug
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Resolution: Fixed
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Low (View bug fix roadmap)
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5.0
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None
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5
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NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
- Administration >> Issues >> Issues Attributes >> Priorities >> Add 'New Priority' >> Add
- Create Issue >> Set Issue Priority >> 'New Priority' >> Create
- Administration >> Issues >> Priorities >> Delete 'New Priority' >> Set New Priority for Matching Issues >> Delete >> System Error
com.atlassian.jira.exception.DataAccessException: Failed to remove priority '6' at com.atlassian.jira.config.DefaultPriorityManager.removePriority(DefaultPriorityManager.java:134) at com.atlassian.jira.web.action.admin.priorities.DeletePriority.doExecute(DeletePriority.java:69) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
All issues which have priority going to be deleted should be moved to the intended priority but it is not working.
Workaround:
Do bulk edit to all the issues with the priority level that need to be deleted. Change all of them to another priority level, and then delete the intended priority level.
- relates to
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JRASERVER-27625 Cannot Delete Resolutions that are Associated with an Issue
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- Closed
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JRACLOUD-27362 System Error Occurs when User Try to Delete Active Issue Priority
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- Closed
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