XML View Display User As Username Instead of Full Name

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    • Type: Bug
    • Resolution: Won't Fix
    • Priority: Low
    • 4.4.4
    • Affects Version/s: None
    • Component/s: Navigation - Export
    • None

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      The XML view does not shows the Full Name. Steps to replicate:

      1. create a User Picker field and add it to a screen
      2. create a new user. Let's say username="jalbion" Full Name="Janet Albion"
      3. create an issue and set choose "jalbion" in the User Picker type field
      4. go to Issue Navigator
      5. add User Picker type custom field to the column
      6. search for the issue in the Issue Navigator
      7. choose to view the Issue in the XML view and the XML will return username:
        <customfields>
        <customfield id="customfield_10100" key="com.atlassian.jira.plugin.system.customfieldtypes:userpicker">
        <customfieldname>userpicker</customfieldname>
        <customfieldvalues><customfieldvalue>jalbion</customfieldvalue></customfieldvalues>
        </customfield>
        </customfields>
        

            Assignee:
            Unassigned
            Reporter:
            Janet Albion (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated:
              Resolved: