Steps to reproduce

1. download and extract JIRA Zip Archive (not the latest version)
2. edit JIRA_Install/bin/setenv.bat and add this parameter to specify JIRA_Home (Windows environment):
   • set JIRA_HOME=path/to/jira/home
3. start JIRA and set it up, then shut it down
4. download JIRA Installer of the latest version and run it to upgrade JIRA

Expected behavior

The installer recognizes JIRA_Home set in setenv.bat

Actual behavior

The following error is thrown:

Workaround

• quit the Installer
• set jira.home from jira-application.properties or use JIRA Configuration Tool
• run the Installer to upgrade JIRA again

Original Description

Check following transcript - doing a ./atlassian-jira-4.4.3-x32.bin

Create a new JIRA installation. [1, Enter], Upgrade an existing JIRA installation. [2]
2
Existing JIRA installation directory:
[/opt/JIRA]
/opt/atlassian/jira/install
Unable to determine location of the home directory. 'jira.home' was not found inside jira-application.properties.
Finishing installation ...

[root@testjira download]# grep jira.home /opt/atlassian/jira/install/atlassian-jira/WEB-INF/classes/jira-application.properties 
# The jira.home property must be set before you start JIRA. It specifies the directory in which JIRA will store its data files.
# NOTE: If you are using Windows, you will need to use double \ characters, for example c:\jira\home should be written
# You can also use Unix-like paths which Java/JIRA can handle, eg c:/jira/home
jira.home = 

[root@testjira download]# grep -i jira.home /opt/atlassian/jira/install/bin/setenv.sh 
# One way to set the JIRA HOME path is here via this variable.  Simply uncomment it and set a valid path like /jira/home.  You can of course set it outside in the command terminal.  That will also work.
JIRA_HOME="/opt/atlassian/jira/data"

Workaround - set the jira.home in jira-application.properties, don't use the one in setenv.sh ...