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  1. Jira Data Center
  2. JRASERVER-2597

Want to be able to set reporter or have additional field

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      At SSI we have the following use case:
      Someone with a problem calls into service, and service creates the bug/task in Jira and assigns the bug to a colleague who is working on the problem. So we have the following three roles:

      • Caller / Describer (or whatever the name of the role is)
      • Reporter (someone who creates the bug in Jira)
      • Asignee (someone who fixes the bug)

      All three want information what work is done on the task. Everybody is known as use to JIRA, but the caller/describer could also be an outside person.

      Solution could be:
      a.) I am able to set manually the reporter, so I could report a task in the name of someone else.
      b.) I get an additional list selection for the caller/describer role

              Unassigned Unassigned
              fa352126f9ad Stefan Landvogt
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