Want to be able to set reporter or have additional field

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      At SSI we have the following use case:
      Someone with a problem calls into service, and service creates the bug/task in Jira and assigns the bug to a colleague who is working on the problem. So we have the following three roles:

      • Caller / Describer (or whatever the name of the role is)
      • Reporter (someone who creates the bug in Jira)
      • Asignee (someone who fixes the bug)

      All three want information what work is done on the task. Everybody is known as use to JIRA, but the caller/describer could also be an outside person.

      Solution could be:
      a.) I am able to set manually the reporter, so I could report a task in the name of someone else.
      b.) I get an additional list selection for the caller/describer role

            Assignee:
            Unassigned
            Reporter:
            Stefan Landvogt
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              Created:
              Updated:
              Resolved: